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About the Role

As a Senior Fraud Risk Manager, you will lead the Financial Crime & Fraud Collective, focusing on keeping fraudsters at bay and ensuring customers can bank with confidence. You will manage people and programs while also being hands-on in designing and implementing fraud controls across various banking services.

Responsibilities

Lead the fast-growing global Fraud & Disputes Risk team and work alongside leaders across cross-functional Fraud Squads.
Build relationships with Product, Engineering, Data, and Operations teams to design fraud controls, investigation processes, and reporting.
Champion a positive team culture and ensure key fraud initiatives stay on track.
Turn the fraud vision into practical roadmaps for UK and EU Banks, balancing protection controls with customer experience.
Act as the go-to expert on fraud typologies and prevention tools, overseeing the design and rollout of controls.
Embed data and threat monitoring to identify fraud trends and implement control improvements.
Partner with Product, Engineering, and Ops to align initiatives.
Coach, mentor, and grow the fraud risk team, supporting professional development.

Requirements

Strong experience leading fraud strategy and risk teams, ideally in a fast-moving, regulated environment.
Knowledge of UK & EU fraud regulations.
Skilled at building tech-driven fraud strategies that scale across operations.
Proven track record of delivering end-to-end projects and large-scale change programs.
Ability to stay plugged into industry trends and respond to new fraud risks.
Ability to balance fraud risk with business goals and collaborate to ship new products safely.
Supportive coach who loves developing high-performing teams.
Empathetic communicator who aligns messaging with core values.
Data-driven, comfortable self-serving data, and experienced in using tech to solve problems.
Hold a relevant industry qualification (such as ICA, Cifas, ACAMS, or CFE).

Skills

Fraud Strategy
Risk Management
Fraud Control Design
Threat Intelligence
Performance Analytics
Cross-Functional Coordination
People Leadership
Capability Building
Data Analysis
Tech-driven Solutions

Location

London
Cardiff
UK Remote

Work Type

Remote
Hybrid

Experience Level

Senior

Education Level

Relevant industry qualification (e.g., ICA, Cifas, ACAMS, CFE)

Salary/Compensations

£108,700 - £140,000

Benefits

Equity
Incentive Awards tied to performance
Flexible working hours
£1,000 learning budget each year
Macbooks provided
Extra support for work-from-home setup for remote workers

About the Company

Monzo is on a mission to make money work for everyone, moving away from traditional banking complexities.
The company offers personal and business bank accounts, joint accounts, accounts for 16-17 year olds, kids accounts, credit cards, savings, investments, and pensions.
Known for hot coral cards, get-paid-early feature, financial education on social media, and award-winning customer service.
Focuses on solving problems and changing lives through its products.

Equal Opportunity

All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
Fostering an inclusive environment for all people to do the best work of their lives.