AI Program & Change Lead | Change & Experience | 12-month opportunity
Deloitte Services Pty Ltd · AU
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About the Role
This 12-month Manager or Senior Manager opportunity within the Change & Experience team focuses on leading enterprise-wide AI adoption at Deloitte. You will help embed agentic ways of working, address capability and behavior change, and grow through mentoring and coaching programs.
Responsibilities
- Shape and lead change priorities to bring Deloitte's AI ambition to life.
- Help people understand AI shifts, their importance, and value creation.
- Connect strategy to action and drive behavior change in leaders.
- Design targeted interventions to build confidence, capability, and sustained adoption.
- Shape executive forums and leadership sessions.
- Run cross-functional workshops.
- Help teams reimagine roles, workflows, and experiences with AI integration.
- Strengthen governance, decision-making, and delivery rhythm.
- Utilize AI-enabled tools and experimentation for insight, adoption planning, engagement, and measurement.
Requirements
- Proven experience leading change across complex, enterprise-scale transformation.
- Track record of embedding adoption, behavior change, and capability, and measuring impact.
- Ability to lead programs end-to-end with discipline to deliver against milestones and business outcomes.
- Experience leading AI-enabled or technology-led change.
- Credibility and influence with senior leaders and Partners.
- Ability to build trust, align different perspectives, and shape decisions.
- Solid understanding of how large, complex professional services organizations operate.
- Deep understanding of AI and an innovation mindset.
- Demonstrated experience using AI-enabled tools to generate insight or improve delivery.
- Practical, outcomes-focused approach.
- Ability to turn ambiguity into clear actions and sustained business impact.
- Experience designing and facilitating leadership sessions, adoption experiences, or cross-functional workshops is valuable.
Skills
- Change management
- AI adoption
- Behavior change
- Capability building
- Project management
- AI-enabled tools
- Leadership
- Coaching
- Mentoring
- Innovation
Location
- Sydney
- Melbourne
- Brisbane
Work Type
- Hybrid
Experience Level
- Manager
- Senior Manager
Benefits
- Retail discounts
- Wellbeing leave
- Paid volunteering days
- Twelve flexible working options
- Market-leading parental leave
- Return to work support package
About the Company
- Deloitte's Change & Experience team helps navigate complex transformation in practical, human, and lasting ways.
- The team sits at the intersection of change, experience, communication, and learning.
- At Deloitte, we focus on interesting and impactful work, continuous learning, innovation, and setting standards.
- We make a positive difference to clients and society.
- Coaching is central to helping people grow their careers.
- We embrace diversity, equity, and inclusion, valuing everyone's perspective and cultivating inclusion.
Equal Opportunity
- We embrace diversity, equity and inclusion.
- We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles.
- What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
- By applying for this job, you’ll be assessed against the Deloitte Talent Standards.
- The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.