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About the Role
Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. Join our team of 95,000 employees in over 150 countries to improve patient outcomes with innovative medical technologies.
Responsibilities
- Investigate returned complaint products to determine the cause of malfunction and identify areas for future improvement.
- Perform visual inspections using digital cameras and microscopes.
- Extract data using specialized software and equipment.
- Conduct non-destructive and destructive testing.
- Communicate and share information with overseas manufacturers, including system input and email correspondence in English.
- Liaise with sales representatives and other internal stakeholders.
- Prepare investigation reports and related documentation.
Requirements
- Minimum of 2 years of practical work experience.
- Experience in quality, manufacturing, inspection, or repair is preferred.
- Proficiency in Microsoft Office, particularly Outlook and Excel.
- English proficiency (TOEIC 600 or equivalent) for reading and writing, with the ability to discern nuances and specialized terminology.
- Intermediate to advanced computer skills, including daily use of SharePoint, MS Teams, Outlook, Excel, and Power BI.
- Strong collaboration and communication skills, with the ability to share information and exchange opinions within the team.
- Ability to understand and respect different priorities and cultural backgrounds when interacting with other departments and international colleagues.
- Comfort with handling and disassembling devices, including electronic components and circuit boards.
- Willingness to learn about medical devices, including single-use products and those with biological contamination.
Skills
- English (TOEIC 600+)
- Technical Writing
- Data Extraction
- Microscope Operation
- Device Disassembly
- Microsoft Office Suite (Outlook, Excel, SharePoint, Teams, Power BI)
- Basic understanding of electronic components and circuits
- Basic understanding of medical device inspection and repair procedures
Location
- Ota-ku, Tokyo, Japan (near Ryutsu Center Station)
Work Type
- Hybrid
- Flexible Work
Experience Level
- 2+ years of practical experience
Education Level
- Bachelor's degree or higher
Benefits
- Childcare support up to ¥360,000 annually
- 6 weeks of leave for family caregiving or adoption
- Nanny and daycare matching services
- Career development programs including mentoring and e-learning
- Internal career network supporting women's advancement
- Employee stock purchase plan
- Commuting allowance
- Overtime allowance
- Holiday work allowance
About the Company
- Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
- Our 95,000 employees work across more than 150 countries.
- We develop innovative medical technologies that improve the lives of over 72 million patients annually.
Equal Opportunity
- Medtronic offers a competitive Salary and flexible Benefits Package.
- A commitment to our employees' lives is at the core of our values. We recognize their contributions. They share in the success they help to create.
- We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
- This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).