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About the Role
We're seeking an experienced cyber security professional to join the ID Support team within Cyber Security NSW. This role plays a critical part in protecting government systems, services, and sensitive information for the people of NSW. You will contribute to the security, resilience, and compliance of digital services through threat monitoring, incident response, vulnerability management, and security operations within a collaborative cyber security environment.
Responsibilities
- Monitor, investigate, and respond to cyber security alerts, incidents, and suspicious activity across enterprise environments.
- Conduct technical investigations and support cyber incident response activities to minimize risk and improve resilience.
- Lead and coordinate vulnerability management activities, including risk assessment, remediation tracking, and stakeholder reporting.
- Implement, monitor, and validate operating system, application, and infrastructure patching to maintain strong security posture.
- Maintain and optimize security monitoring, logging, and alerting capabilities to support threat detection and response.
- Support the operation, integration, and continuous improvement of security technologies across cloud, infrastructure, and application environments.
- Contribute to the secure operation of cloud platforms, DevSecOps pipelines, CI/CD environments, and associated security tooling.
- Identify cyber security risks and vulnerabilities and provide practical recommendations to strengthen security controls.
- Develop and maintain operational procedures, technical documentation, and security runbooks.
- Support internal and external audits, assurance activities, and compliance assessments.
- Maintain evidence and reporting to demonstrate compliance with NSW Government and agency cyber security obligations.
- Build strong relationships with internal stakeholders, vendors, and service providers to drive positive security outcomes and remediation activities.
Requirements
- Experience in cyber security operations, security monitoring, and threat detection.
- Experience investigating cyber security incidents, alerts, and suspicious activity.
- Experience in vulnerability management, remediation coordination, and risk assessment.
- Experience with security patch management and validation across enterprise environments.
- Experience analyzing security logs, events, and monitoring data to identify threats and security weaknesses.
- Experience supporting cloud security operations and modern technology environments.
- Experience working within DevSecOps, CI/CD, and secure software delivery practices.
- Experience developing technical documentation, procedures, and operational security artefacts.
- Experience collaborating with technical and non-technical stakeholders to deliver security outcomes.
- Understanding of infrastructure and architecture, with the ability to identify and challenge security configurations, integrations, and operational risks, and translate these into actionable guidance that supports secure, compliant system maintenance and control maturity necessary to satisfy strict compliance frameworks.
- Demonstrated hands-on experience supporting, administering, or operating secure and compliant enterprise technology environments.
- Australian citizenship
- Ability to obtain and maintain a Negative Vetting Level 1 (NV1) security clearance.
- Successful completion of pre-employment screening requirements, including a National Police Check.
Skills
- Cyber security
- Threat monitoring
- Incident response
- Vulnerability management
- Security operations
- Cloud security
- DevSecOps
- CI/CD
- Technical documentation
- Risk assessment
- Security patching
Location
- Sydney CBD
- Hybrid
Work Type
- Temporary Full-Time
- Hybrid
Experience Level
- Senior
- Experienced
Education Level
- Tertiary qualifications in cyber security, information security, information technology or a related discipline are highly regarded. Equivalent industry experience will also be considered.
Salary/Compensations
- Clerk Grade 9/10 - Package $133,348 to $146,945 base p/a plus superannuation and annual leave loading.
Benefits
- Superannuation
- Annual leave loading
- Flexible working arrangements
- Ongoing learning and development opportunities
- Flex time accrual
- Employee assistance programs
- Fitness Passport
- Wellbeing initiatives
- Staff led Employee Resource Groups (ERGs)
- Four weeks annual leave
- Paid sick leave
- Carer’s leave
- Long service leave
About the Company
- Cyber Security NSW provides centralised services and all-of-government leadership to drive a cyber-resilient NSW Government that can safeguard the confidentiality, integrity and availability of government systems, services and data for NSW communities.
- Cyber Security NSW is an all-of-government function located within Digital NSW in the Department of Customer Service.
- ID Support NSW is a nation-leading business unit in Cyber Security NSW that deliver public-facing advisory services dedicated to assisting victims of identity theft and crime and supports the NSW Governments data breach response.
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
- We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Equal Opportunity
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
- We provide adjustments to the recruitment process for candidates, including individuals with disability.