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About the Role
Academic advisors provide holistic and proactive support to help undergraduate students achieve their academic, personal, and professional goals. This role involves consultative advice on curricular requirements, major/minor selection, course selection, study skills, career options, TUJ resources, and academic support.
Responsibilities
- Engage regularly with students, on an individual and group basis, who have diverse backgrounds, nationalities, language skills, and levels of familiarity with post-secondary education
- Provide students with access to the information and resources necessary for the attainment of academic, professional, and personal goals
- Maintain consistent knowledge and understanding of Temple’s academic policies and degree requirements
- Act as an advocate and referral source to provide consistent outreach and follow-up services to students to ensure effective student support
- Onboard and support new students during New Student Orientation and their first-year at TUJ
- Review student records to verify completion of academic requirements and eligibility for graduation
- Work with the Banner Student Information System to process workflows and manage an effective student information ecosystem
- Liaise with other academic advisors, the transfer advisor, and AAC leadership to troubleshoot complex problems pertaining to student registration, planning, exchange programs, graduation, and other common TUJ experiences
- Ensure confidentiality and sensitivity in handling student records in compliance with university policies and relevant privacy laws
- Promote efforts to achieve, maintain, and improve student success and retention
- Participate in training and professional development opportunities to keep skills and knowledge up-to-date
- Represent TUJ at various meetings and events, both internal and external.
- Communicate and further our vision, mission, and academic goals to enhance student development as noted in the TUJ Strategic Priorities and Key Objectives
- Perform other duties as assigned
Requirements
- Bachelor’s degree
- Native or near-native level proficiency in English
- Proficient computer skills and knowledge in Microsoft Word, Excel, and PowerPoint, and other Office Suite products
- Excellent interpersonal, oral, and written communication skills
- Eagerness to work with a diverse student population in a multicultural environment
- Ability to manage time effectively while balancing multiple tasks and maintaining meticulous attention to detail
- Excellent problem-solving skills and ability to use independent judgment
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Office Suite products
- Banner Student Information System
Location
- Hillside Center (Mizonokuchi station)
- City Campus (Sangengaya station)
Work Type
- Full-time
- Hybrid-remote flexibility after initial training period
Experience Level
- Commensurate with experience
Education Level
- Bachelor’s degree
- Master’s degree in a related field (preferred)
Salary/Compensations
- Salary commensurate with experience
Benefits
- 11 days paid vacation in the first fiscal year increasing to 20 days after 6 years of employment
- 5 paid personal and sick days each year
- Approximately two weeks company-wide break over Christmas/New Year
- Japanese social insurance and pension
- Commuting/telework allowance
- Welfare-discount program membership
- Retirement payment system
- Tuition benefits for Temple University, Japan Campus (TUJ) programs
About the Company
- Temple University, Japan Campus (TUJ) is an American institution in Japan.
- The Academic Advising Center (AAC) works closely with TUJ’s undergraduate students throughout the student life cycle, from orientation through graduation.
- The AAC is part of the Academic Affairs Division.
Equal Opportunity
- Temple University, Japan Campus is committed to equal opportunity employment, and to increase diversity and inclusivity in both its community and curricula.
- All qualified applicants shall receive full and equal consideration for employment.
- The university does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
- Candidates who can contribute to the institution's goals are strongly encouraged to apply.