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About the Role

The Course Scheduling & Student Success Systems Specialist supports student success through academic scheduling and student success technology. This role focuses on the development and maintenance of the undergraduate course schedule and improving Slate and related student success systems.

Responsibilities

Draft and edit the Undergraduate course schedule in collaboration with the Provost, academic chairs, and faculty.
Assign classrooms for courses, considering modality, class size, technology needs, and course type using 25Live.
Audit the Undergraduate course schedule and process changes in Banner and on the web.
Analyze past course offerings and enrollment to provide projections and recommendations.
Provide data to faculty and staff regarding class schedules, classroom assignments, and enrollments.
Develop and maintain Slate forms, portals, communications, workflows, and reports.
Support the implementation of new and continuing student success processes within Slate.
Test new functionality and troubleshoot issues.
Assist with data imports, validation, and quality assurance.
Provide training for campus users.
Identify opportunities to automate and improve workflows that support student success initiatives.

Requirements

Bachelor's degree or higher.
2 to 3 years of experience in higher education administration, academic operations, student information systems, CRM systems, or a related field.
Strong analytical, organizational, and problem-solving skills.
Demonstrated ability to accurately enter, review, and maintain complex data in administrative systems.
Excellent organizational skills with the ability to manage multiple priorities while maintaining a high degree of accuracy.
Technical aptitude and willingness to learn and effectively use enterprise software systems.
Flexible, collaborative, and resourceful.
Professional proficiency in English, including excellent written and verbal communication skills.

Skills

Slate
Banner
25Live
Student Information Systems (SIS)
Customer Relationship Management (CRM)
Data analysis
Reporting
Quality assurance
Online forms
Workflows
Automated communications

Location

City Campus
Hillside Center
Remote flexibility available after initial training

Work Type

Full-time
Fixed-term
Hybrid-remote

Experience Level

2 to 3 years of experience

Education Level

Bachelor's degree or higher

Salary/Compensations

Commensurate with experience

Benefits

Eleven (11) days paid vacation in the first year, increasing to 20 days after 6 years of employment.
5 paid personal and sick days each year.
Approximately two weeks company-wide break over Christmas/New Year.
Japanese social insurance and pension.
Commuting/telework allowance.
Welfare-discount program membership.
Retirement payment system.

About the Company

Temple University, Japan Campus (TUJ) is able to sponsor a visa for this position.

Equal Opportunity

Temple University, Japan Campus is committed to equal employment, and to increase diversity and inclusivity in both its community and curricula.
All qualified applicants shall have full and equal consideration for employment.
The university does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
Candidates who can contribute to the institution's goals are strongly encouraged to apply.