Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Head of Network Product Management - Network Management role.
Rezi rewrites your resume against HSBC's job description. Free.
Tailor your resume to this Head of Network Product Management - Network Management role.
Rezi rewrites your resume against HSBC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Head of Network Product Management - Network Management posting at HSBC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Head of Network Product Management - Network Management posting at HSBC — free, in seconds.
About the Role
Accountable for strategic client engagement and ensuring the Network Management product meets evolving client needs. Sets direction for client engagement on Network Management initiatives and translates feedback into priorities. Partners with Businesses, Operations, and the Head of Network Management Regulatory and Resilience to progress client-centric initiatives. Strengthens market information sharing and client training regarding HSBC’s network.
Responsibilities
- Oversee a team engaging with clients and the Client Management Team on Network Management initiatives
- Partner with Businesses, Operations and the Network Management Regulatory and Resilience Head to progress initiatives that support client needs
- Strengthen market information and deliver training for clients in relation to HSBC’s network
- Coordinate engagement with Agent Banks alongside Network Managers to address client requirements
- Deliver time-critical initiatives and programmes with clear outcomes and accountability
- Manage the team and embed ways of working that support high performance and collaboration
Requirements
- Proven track record of client engagement in Product and Network Management
- Deep understanding of Network Management risks to decision-making and prioritisation
- Substantial experience engaging stakeholders across businesses and operations
- Deliver complex programmes to tight deadlines with clear governance and follow-through
- Manage international teams with consistent standards and communication across locations
- Present clearly and influence effectively at all levels
- Engage confidently with clients at all levels and across varied needs
About the Company
- HSBC is one of the largest banking and financial services organisations in the world.
- Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.
Equal Opportunity
- Being open to different points of view is important for our business and the communities we serve.
- At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
- We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
- We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
- If you have a need that requires accommodations or changes during the recruitment process, please contact the Recruiter.