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About the Role
The Metropolitan Club is seeking a strategic, collaborative, and execution-oriented Communications Manager to lead the club’s communications, content strategy, and marketing initiatives. This role supports a wide range of programs and marketing efforts to strengthen the club’s brand, drive member engagement, advance key business objectives, and enhance the overall member and guest experience.
Responsibilities
- Manage all member-facing communications, including weekly emails, announcements, digital content, and development of marketing collateral.
- Maintain and update the club website, mobile app, and online events calendar, ensuring information is accurate, timely, and engaging.
- Design and produce promotional materials including event flyers, menus, brochures, and other marketing assets that align with brand standards.
- Manage the end-to-end production of the club’s monthly magazine publication including content development, editorial coordination, layout design, and final print production and distribution.
- Ensure brand consistency and quality standards by translating business-aligned objectives into compelling messaging and content across all member and guest touchpoints.
- Coordinate and execute integrated marketing campaigns, including content creation, copywriting, design oversight, scheduling, and performance reporting.
- Attend Club events to capture photography and video content for use across marketing, communications, and social media channels.
- Manage and maintain the Club's digital asset library, including photography, video, and branded materials.
- Partner with department leaders to develop and execute communications and marketing strategies that increase member participation, promote key programming, and club-wide initiatives.
- Maintain and optimize communication processes and workflows to enhance efficiency and ensure seamless delivery of communications.
- Work directly with Marketing & PR Committee to develop content strategy and manage ongoing social media presence across Instagram, Facebook, and LinkedIn.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, guests, and staff representing club brand and values.
- Support special projects and other duties as assigned.
Requirements
- Bachelor’s degree in Communications, Marketing, Business, Public Relations, or related.
- Experience in a private club, hospitality, or luxury service environments strongly preferred.
- Proven ability to lead and manage multiple projects simultaneously while delivering results in a fast-paced, deadline-driven environment.
- High attention to detail with strong written, verbal, editorial, and proofreading skills.
- Strong project management, organizational, and time-management abilities.
- Proficiency in Adobe Creative Suite, Microsoft Office or similar tools.
- Experience with website content management systems, email marketing platforms and CRM software (e.g., Jonas, Hubspot, Mailchimp, or similar).
- Photography, videography, and content creation experience are highly desired.
- Ability to work occasional evenings, weekends, special events, and select holidays as required.
Skills
- Adobe Creative Suite
- Microsoft Office
- Website content management systems
- Email marketing platforms
- CRM software
- Photography
- Videography
- Content creation
- Project management
- Organizational skills
- Time-management abilities
- Written communication
- Verbal communication
- Editorial skills
- Proofreading skills
- Social media management (Instagram, Facebook, LinkedIn)
Location
- San Francisco
Work Type
- On-site
Experience Level
- Mid-level
Education Level
- Bachelor's degree
Salary/Compensations
- $75,000 to $85,000
Benefits
- Health, Dental, Vision, and Life Insurance Benefits
- Short- and long-term disability
- 401(k) Retirement Plan
- Annual Employee Holiday Fund
- Generous PTO plan
About the Company
- Founded with a commitment to tradition and refined social connection, the Metropolitan Club stands as a beacon of elegance in the heart of San Francisco.
- As a premier private club, we provide our members with an unparalleled sanctuary for professional networking and social engagement.
- Our heritage is built upon a foundation of "membership by invitation," ensuring a community of distinguished individuals who value discretion and exceptional service.
- Joining our leadership team means becoming a steward of this legacy, fostering a culture where every member and guest is greeted with the highest standard of hospitality.
Equal Opportunity
- The Metropolitan Club is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.