Shift Lead Autonomous Vehicle Operations at RLINK SOLUTIONS LLC | Austin, TX, US | Rezi

Shift Lead Autonomous Vehicle Operations at RLINK SOLUTIONS LLC

Shift Lead Autonomous Vehicle Operations

RLINK SOLUTIONS LLC · Austin, TX, US

1 weeks ago

Shift Lead Autonomous Vehicle Operations

RLINK SOLUTIONS LLC · Austin, TX, US

10 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now
Resume preview

Tailor your resume to this Shift Lead Autonomous Vehicle Operations role.

Rezi rewrites your resume against RLINK SOLUTIONS LLC's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Shift Lead Autonomous Vehicle Operations posting at RLINK SOLUTIONS LLC — free, in seconds.

About the Role

Act as the primary operational and technical anchor for field collection shifts, overseeing dispatch, verifying inspection compliance, providing real-time field troubleshooting, and reporting shift metrics and blockers.

Responsibilities

  • Direct start-of-shift check-ins, assign routes/schedules, monitor field progress, and manage schedule adjustments.
  • Review and verify pre- and post-trip vehicle and hardware inspections to ensure equipment readiness and protocol compliance.
  • Act as the first line of contact for mid-shift technical escalations; troubleshoot hardware, software, or sensor issues in the field.
  • Document hardware errors, system anomalies, lost collection time, and route blockers in tracking platforms.
  • Deliver structured end-of-shift debriefs directly to the Program Manager.
  • Serve as a subject matter expert for Validation Specialists, answering protocol questions, guiding data logging, and escalating issues.

Requirements

  • 2+ years in technical support, fleet coordination, or field operations with experience acting as a lead or senior point-of-contact.
  • Valid U.S. Driver's License with 3+ years of clean driving history.
  • Strong comfort troubleshooting hardware/software under operational constraints.
  • Basic familiarity with Linux command-line is highly preferred.
  • High attention to detail regarding checklist verification, safety protocols, and clear documentation.
  • Strong written communication skills for technical issue logging and manager debriefs.
  • Proficiency with Google Workspace and ticketing systems.
  • Ability to lift up to 50 lbs.
  • Flexibility to work variable shift schedules (mornings, evenings, nights, weekends).
  • Prior experience as a Shift Lead, Team Lead, Dispatcher, or similar operational coordinator (3+ years).

Skills

  • Technical Support
  • Fleet Coordination
  • Field Operations
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Linux Command-Line
  • Process Discipline
  • Documentation
  • Written Communication
  • Google Workspace
  • Ticketing Systems

Location

  • Austin, TX

Work Type

  • Onsite
  • Full-time

Experience Level

  • Lead
  • Senior

Benefits

  • Health insurance
  • Paid time off