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About the Role
Figma is seeking an experienced Sales Operations Manager to partner with our Sales team for Mid-Market, Enterprise & Strategic segments. This role will be critical in helping Figma Sales scale revenue across both self-service and assisted sales motions.
Responsibilities
- Serve as a trusted thought partner and strategic advisor to the SVP of AMER Sales, translating business performance, market trends, and field insights into clear recommendations.
- Assist the forecasting process for Mid-Market, Enterprise & Strategic, bringing rigor and repeatability to pipeline reviews.
- Lead and elevate the operating cadence (MBRs, QBRs, weekly forecast reviews) by synthesizing trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions.
- Shape the organizational foundation across the segments by recommending headcount, org design, quota structures, and book-of-business allocation.
- Build and maintain intelligence systems (dashboards, performance reports, and automated insights) that leverage AI to compress the time from data to action for sales and finance leadership.
- Deploy AI tools and workflows to continuously improve operational processes.
- Partner cross-functionally with Sales Systems, Finance, and Data Science to uphold data quality and governance standards.
Requirements
- 5+ years of sales operations experience, preferably in a high-growth SaaS environment.
- Strong analytical and technical skills.
- Proven expertise in Salesforce, SQL and BI tools (specifically Sigma).
- Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code and Codex.
- Strong communication skills with the ability to translate complex analysis into clear, actionable insights.
- Ability to deliver sophisticated models, spreadsheets, and executive presentations to senior leadership.
- Must keep cameras on during video interviews.
- Required to attend in person onboarding if hired.
- Candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
- Candidates may submit up to 5 applications during any rolling 30-day period.
- Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Skills
- Salesforce
- SQL
- BI tools (Sigma)
- AI tools for sales insights
- Claude Code
- Codex
Location
- US hubs
- Remote
- New York City
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- $140,000—$296,000 USD
Benefits
- Equity
- Health, dental, and vision coverage
- Retirement benefits with company contributions
- Parental leave and reproductive or family planning support
- Mental health and wellness benefits
- Paid time off
- Paid sick leave
- Holidays
- Employer-provided paid flexible PTO
- Company recharge days
- Cell phone and home internet reimbursements
- Lifestyle spending accounts
- Sales incentive compensation for most sales roles
- Annual bonus plan for eligible non-sales roles
About the Company
- Figma is growing its team of passionate creatives and builders on a mission to make design accessible to all.
- Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
- From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
- If you're excited to shape the future of design and collaboration, join us!
Equal Opportunity
- Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.
- Examples of accommodations include but are not limited to: Holding interviews in an accessible location, Enabling closed captioning on video conferencing, Ensuring all written communication be compatible with screen readers, Changing the mode or format of interviews.