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About the Role

This position plans, directs, and administers multiple divisions in the operations, maintenance, advanced operational technology, and support services of a water, wastewater, and/or reclaimed program, which includes multiple facilities or programs.

Responsibilities

Determines divisional needs; develops, executes, and evaluates strategic short- and long-range plans including three- to five-year forecasting for a variety of projects, programs, and division activities.
Reviews, prepares, consolidates, and monitors division-wide budgets.
Coordinates activities within the division; between Austin Water and City departments; and with outside consultants, engineers, associations, regulatory agencies, neighborhood associations, and general public.
Interprets, explains, and ensures compliance with applicable policies, procedures, ordinances, and Federal/State regulations.
Evaluates programs for effectiveness and accomplishment of goals.
Develops/reviews, revises, and approves procedures and specifications for plant, field or laboratory operations, equipment, and technical instrumentation; analytical testing procedures; quality control programs; safety programs; and training programs.
Facilitates, conducts, and attends meetings and represents the division on behalf of the assistant director, department, and City.
Provides technical advice and assistance to internal and external customers.
Applies and interprets principles, practices, and procedures specific to functions such as Civil, Water & Wastewater, and/or Process Control System Engineering, Water Supervisory Control and Data Acquisition (SCADA) controls, Distributed Control Systems (DCS), and Advanced Smart Water Infrastructure.
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.
Oversees and coordinates the three lime softening water treatment facilities: Davis, Ullrich, and Handcox Water Treatment Plants.
Reviews and responds to regulatory requirements.
Actively participates in the asset management process for the water treatment facilities.
Monitors water quality changes and any necessary response to protect the public health and safety.
Coordinates and collaborates with other AW Operations Managers as well as the AW Executive Team, other City departments, outside consultants, neighborhood associations, and the general public.

Requirements

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a relevant field of study, plus seven (7) years of progressively responsible experience related to the activities of the program area, including three (3) years of experience which were in a supervisory, management, or program management capacity.
Graduation with a Master’s degree from an accredited college may substitute for two (2) years of non-supervisory/management experience.
Experience may substitute for education up to a maximum of four (4) years.
Requires a Class A Water Operator License from the Texas Commission on Environmental Quality (TCEQ) or a State of Texas Professional Engineers (PE) license.
If you hold an equivalent license from another state that is eligible for reciprocity from TCEQ, reciprocity is required prior to confirmation of date of hire.
If you hold a PE license from another state, you must obtain a State of Texas PE license prior to confirmation of date of hire.
If selected for this position and meet the City of Austin Driver Safety Standards, you may drive when necessary to multiple locations as part of your regular job duties.
A detailed, complete employment application is required.
Provide each job title and accurate employment dates for all jobs included on the application.
Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used.
A cover letter is required.
A resume is required but will not substitute for a complete employment application.
Candidates selected to interview will receive instructions for preparing a short presentation to be delivered at the time of the interview.
Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required.
You must provide proof of education from an accredited organization/institution.
If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
Austin Water must review all secondary employment.
Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.
All Austin Water worksite locations are tobacco-free.
Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lots, garages or in any personal vehicle located on the premises.
Ensure that the email address and contact information you provide are current, secure, and readily accessible to you.

Skills

Knowledge of water and wastewater operational programs.
Knowledge of Local, State, and Federal water, wastewater, and reclaimed water regulations.
Knowledge of City practices, policies, and procedures.
Knowledge of safety practices and procedures.
Knowledge of supervisory and managerial techniques and principles.
Knowledge fiscal planning and budget preparation.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in planning and organizing.
Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions/recommendations.
Ability to manage projects, develop and execute project timelines, delegate tasks, and evaluate progress from start up to completion of projects.
Ability to quickly recognize and analyze irregular events.
Ability to resolve problems or situations that require exercising tact, diplomacy, and sound judgment.
Ability to work with frequent interruptions and changes in priorities.
Ability to make public presentations.
Advanced management experience in a large, robust organization.
Extensive experience utilizing performance measures to assess progress and drive improvements.
Knowledge of and experience implementing occupational health and safety best practices within the wastewater industry.
Demonstrated skill and experience in developing and maintaining strong positive business relationships internally and externally.
Experience implementing and managing process improvements for large groups.
Advanced written and verbal communications skills.

Location

Ullrich Water Treatment Plant 1000 Forest View Dr, Austin, Texas 78746

Work Type

Full-time
Essential Employee

Experience Level

Seven (7) years of progressively responsible experience related to the activities of the program area, including three (3) years of experience which were in a supervisory, management, or program management capacity.
Advanced management experience

Education Level

Bachelor’s degree from an accredited college or university with major coursework in a relevant field of study
Master’s degree from an accredited college

Salary/Compensations

$110,100.00-$140,900.00

Benefits

Medical
Paid leave time
Retirement plan
Training opportunities

About the Company

For more than 100 years, Austin Water has provided safe, reliable, high-quality and affordable water services to our customers.
Serves more than 1 million people across 544 square miles in the Austin metropolitan area.
Consistently ranks among the best in the country when it comes to water quality.
Treats, returns, and recycles wastewater in ways that protect environmental resources.
Exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
Empathy, Ethics, Excellence, Engagement, and Equity are guiding principles.
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
The City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act.