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About the Role

The Membership Marketing team is responsible for all Membership and Annual Fund revenue. This role supports the Membership Direct Marketing (MDM) team in acquiring new Members, reinstating Lapsed Members, and soliciting Annual Fund donations. The ideal candidate has experience with multichannel marketing campaigns and strong project management skills.

Responsibilities

Assist with the development of multichannel marketing campaigns (including print, email, digital, telemarketing, and on-site channels) to connect the institution with target audiences.
Manage production calendars, develop creative, draft and review copy, and liaise with internal and external partners to create compelling campaign efforts across all channels.
Collaborate with Design, Curatorial, and Printing Services Departments, among other internal departments and outside vendors, to ensure the timely production and approval of printed and digital materials and designs.
Assist with the development and design of marketing materials, including direct mail, email, paid digital, onsite and more.
Perform QA review during the approval process and share final assets and launch details with necessary internal partners.
Organize and save final assets to the Shared Drive following the launch.
Work with MDM team to track KPIs and optimize channel performance.
Assist with the analysis of past campaign data to enhance response rates, promote/retire audience segments, and increase revenue while minimizing unnecessary expenses.
Other duties as assigned.

Requirements

Bachelor’s degree in marketing, communications, business, or a related field
2-3 years of relevant work experience preferred
Proficiency in Microsoft Office suite (Outlook, Word, Excel, Power Point) is required.
Experience with InDesign and Photoshop is preferred
Knowledge of project management tools such as JIRA, Confluence, Microsoft Project, Basecamp, or similar preferred.
Experience with Tessitura or similar fundraising software is preferred
Experience in working in production, fundraising databases and/or arts and cultural institutions is preferred

Skills

Multichannel marketing campaign planning and execution
Project management
Interpersonal communication (written and verbal)
Attention to detail (copy editing and administrative tasks)
Organizational skills
Troubleshooting marketing, content, design service, and technological issues

Location

New York
New Jersey
Connecticut
Pennsylvania

Work Type

Onsite

Experience Level

2-3 years of relevant work experience preferred

Education Level

Bachelor’s degree in marketing, communications, business, or a related field

Salary/Compensations

$34.00 / Hourly

Benefits

Medical, dental, vision and life insurance
403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
Long-term disability coverage
Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
Commuter benefits (pre-tax income for parking or mass transit expenses)
Free financial-planning services
Financial assistance for relevant coursework, seminars, and training programs
25% discount for staff in Museum shops
A subsidized staff cafeteria
Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

About the Company

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy.
The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters.
Millions of people also take part in The Met experience online.
The Met’s Membership program is one of the largest in the world and includes more than 135,000 loyal members from around the globe.
Members give $90 to $50,000 annually and collectively contribute more than $30M per year.
The Membership program is experiencing rapid growth and change as it rebounds from the pandemic, innovates its operations, and prioritizes diversity, inclusion, equity, and access.
The Membership Marketing team is responsible for all Membership and Annual Fund revenue, including $27M for membership renewals, acquisitions, and upgrades; as well as $5M for the Annual Fund, which includes member and non-member gifts to The Fund for The Met.

Equal Opportunity

The Met is committed to the full inclusion of all qualified individuals.
As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations.
The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.