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About the Role

The Vice President, Commercial Success is the senior U.S. leader responsible for driving commercialization, revenue performance, and customer outcomes across the Specialized Risk Group solution portfolio. This leader will connect strategy, product capability, and market execution while leading the pre-sales and post-sales Solutions organization.

Responsibilities

Develop and execute the U.S. commercial strategy and annual operating plan.
Drive revenue growth, pipeline attainment, customer adoption, retention, and expansion.
Monitor commercial performance and customer outcomes, identify performance gaps, and mobilize corrective actions.
Accelerate time to revenue and customer value by improving implementation readiness and product usage.
Lead the U.S. pre-sales and post-sales Solutions organization, evolving team capabilities.
Represent the voice of the customer and U.S. market in product planning and launch-readiness discussions.
Serve as the senior U.S. commercial and solution expert for SRG.
Synthesize commercial, customer, product, financial, market, and operational insights into clear recommendations.
Act as the senior escalation point for complex sales, customer, implementation, and commercial issues.
Lead through influence in a highly matrixed environment, clarifying accountability and aligning teams.

Requirements

15+ years of progressive leadership experience across commercialization, general management, business development, solutions consulting, customer success, sales strategy, product leadership, professional services, or a related discipline.
Demonstrated success leading a complex business or solution portfolio with accountability for revenue performance, forecasting, market execution, and customer outcomes.
Experience commercializing complex data, analytics, software, identity, fraud, investigations, public-records, telecommunications, risk, or adjacent solutions.
Experience leading and scaling customer-facing technical or consultative teams and resolving cross-functional issues.
Bachelor’s degree or equivalent relevant experience.

Skills

Advanced financial and commercial acumen, including annual planning, forecasting, business cases, portfolio-performance analysis, pricing inputs, and revenue-risk management.
Ability to interpret and synthesize product, pipeline, customer, financial, adoption, and operational data.
Working knowledge of enterprise data, analytics, software, or data-as-a-service commercialization models and the customer lifecycle.
Ability to translate complex technical, product, and market information into clear executive perspectives.
Experience establishing commercial operating models, performance reviews, customer-health measures, and cross-functional governance practices.
MBA or another relevant advanced degree.
Experience with public-records data, identity graphs, contact intelligence, fraud prevention, prefill, investigations, regulated data, data-as-a-service, or software-platform offerings.
Experience spanning both pre-sales and post-sales customer motions.
Experience evaluating strategic partnerships, channels, acquisitions, or ecosystem opportunities.
External thought leadership or executive representation in relevant forums.

Location

Hybrid

Work Type

Hybrid

Experience Level

15+ years of progressive leadership experience

Education Level

Bachelor’s degree or equivalent relevant experience
MBA or another relevant advanced degree

Salary/Compensations

$193,500.00 - $353,250.00 annually

Benefits

Day-one eligibility for medical, dental, and vision coverage.
Supplemental plan options.
Spousal, domestic partner, and other eligible dependent coverage.
Tax-advantaged HSA and FSA accounts.
Company-paid basic life and AD&D.
Optional voluntary life and AD&D for you and your family.
Short- and long-term disability.
Optional legal plan, pet insurance, and travel accident coverage.
Adoption assistance and fertility planning coverage.
Caregiver support.
Dependent Care FSA with potential employer match.
Complimentary Care@Work membership.
Up to 12 weeks of paid parental leave with eligibility for a gradual return.
401(k) with employer match.
Employee Stock Purchase Plan (ESPP).
Financial wellness resources.
Career coaching.
Optional long-term care insurance.
Tuition reimbursement.
Flexible time off for exempt employees or paid time off for nonexempt employees.
Up to 12 paid holidays per year.
Commuter benefits.
Employee discounts.
Charitable gift matching.
Paid volunteer time off.
Corporate volunteer events.
24/7 support including professional therapy, coaching, and emotional well-being programs.
Guided meditation and resources for physical, mental, social, and financial wellness.

About the Company

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way.
We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

Equal Opportunity

As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
In accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.
Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.