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About the Role

The Marketing Planning & Operations Manager serves as the operational backbone of the marketing organization, leading strategic planning, governance, resource alignment, and execution management across multiple teams and initiatives. This role establishes scalable operating models, drives cross-functional planning, optimizes workflows and systems, and ensures business priorities translate into coordinated execution. As a key partner to senior leadership, this individual provides structure, visibility, and operational guidance to enable effective decision-making, organizational accountability, and continuous improvement.

Responsibilities

Design, document, and optimize GTM workflows, operating processes, and best practices to improve efficiency, clarity, and scalability.
Monitor workflow implementation to identify potential risks and productivity opportunities.
Own and evolve/optimize project management and planning tools, systems, and documentation to support execution and transparency.
Champion continuous improvement through performance analysis, retrospectives, and experimentation.
Analyze program and campaign performance processes to inform future planning and operational enhancements.
Lead the development and management of integrated operating frameworks, calendars, and timelines across quarterly, annual, and long-range planning cycles.
Partner with team leaders to develop tool dashboards and calendars that help them manage projects and workload.
Facilitate cross-functional planning sessions, alignment forums, and operating ceremonies to drive accountability and decision-making.
Determine the dependencies, ceremonies, and resources needed to complete each workflow.
Support onboarding, training, and change management related to new processes, tools, and operating models.
Serve as a primary operational partner to internal teams (e.g., marketing, creative, media, & product marketing teams) to ensure seamless collaboration.
Act as a trusted thought partner to senior leaders, providing structure, recommendations, and operational guidance.
Partner with marketing functional leaders quarterly to ensure adequate resourcing for projects and facilitate prioritization.
Provide a quarterly review of workload along with balancing recommendations for continuous team optimization to meet business objectives.
Conduct regular status meetings to provide project updates, address challenges, and ensure alignment across teams.

Requirements

Bachelor's degree in marketing, business administration, or a related field
5+ years’ experience with proven track record in project management, managing multiple timelines and delivering results in a complex organization
3+ years’ experience managing large budgets
Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Detail-oriented mindset, with a focus on quality and accuracy in project deliverables
Proficient in project management tools and software and Microsoft 365
Knowledge of marketing principles and strategies
Ability to adapt to a fast-paced and dynamic work environment.

Location

Leawood, KS
Burlington, MA
Remote

Work Type

Hybrid
Remote

Experience Level

5+ years experience
3+ years experience managing large budgets

Education Level

Bachelor's degree in marketing, business administration, or a related field

Salary/Compensations

$90,300.00-$129,140.00

Benefits

Health, dental, and vision insurance
Company paid life Insurance
401(k) with company match
Paid time off and parental leave
Employee assistance program
Other wellness programs such as Headspace and Airvet
Charitable matching program

About the Company

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning.
Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic.
Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

Equal Opportunity

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled).
No agency or search firm submissions will be accepted.
Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.