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About the Role

Torque by Ryder is hiring an experienced Mobile Diesel Technician to support our Truck Fleet in Austin, IN. This role offers a flexible 40-hour work week with weekend premiums, a retention bonus, and opportunities for growth with additional training.

Responsibilities

Make decisions regarding vehicle diagnostics and repair.
Perform standard vehicle maintenance, preventive maintenance, and complex repairs with minimal support.
Diagnose and repair complex mechanical and electronic problems using diagnostic computers/software.
Perform remote triage with RCRC and customers for roadside breakdowns.
Perform facility maintenance duties.
Interact with customers/drivers to determine the nature of complaints.
Instruct and advise other technicians on maintenance repair procedures and diagnostics.
Interact with non-contractual customers, manage accounts, facilitate preventative maintenance, resolve repair issues, and discuss new repair estimates.
Coordinate work schedules as required by customers.
Road test vehicles to identify repair causes, ensure quality, and achieve customer satisfaction.
Perform preventive maintenance and vehicle repairs including A/C & Heater, Brakes (Air and Hydraulic), Cargo Handling/Transfer, Liftgates, Charging Systems, Clutch, Cooling Systems, Cranking System, Lighting System and Electrical Accessories, Drive Axles, Driveline, Gas Engines, Fuel Systems, Preventive Maintenance (PMs), Steering and Non-driven Axles and Alignment, Suspension-Chassis and Cab, Tire and Wheel Maintenance, and Vehicle Coupling System.
Utilize key functions of Shop Management System and electronic documentation.
Perform work in accordance with all federal/provincial and corporate compliance guidelines.
Ensure proper maintenance of all service, safety, and environmental records.
Accountable for key maintenance measurements related to inspection and performance of PMs, brakes, tires, and wheels.

Requirements

High school diploma or equivalent preferred.
Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred.
Basic tools required.
Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines.
Experience with routine preventative maintenance, including oil changes, brake and tire work.
Experience with diagnostics and repairs, including AC and electrical systems.
Experience with advanced skilled level repairs, including major engine repairs, diesel after treatment, or automotive fuel injection repairs.
Four (4) years or more relevant work experience, preferred.
Four (4) years or more experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment.
Must have minimum tools required to perform job duties.
Able to take home assigned mobile service truck and secure vehicle and contents.
Must be able to drive Ryder vehicles.
Understand and adhere to Company policies.
Complete repair orders with Company established systems.
Create and maintain professional relationships within all levels of the organization.
Work independently and as a member of a team.
Prioritize workload.
Proven hands-on mechanic, customer service, and account management skills.
Demonstrates customer service skills.
Strong verbal and written communication skills.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Self-starter and self-sufficient approach.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detailed oriented with excellent follow-up practices.
Entrepreneurial spirit.
Complete Preventive Maintenance (PM230&PM298) within 90 Days.
Complete Brakes-Air (BA220&BA298) within 90 Days.
Complete Brake mechanics/inspectors FMCS 396.25.
Complete Hydraulic Brake (BH220&BH298) where appropriate within 90 Days.
Complete Tire & Wheel TW220 within 90 Days.
Complete CF609 & A/C trained and qualified (AC220&AC298) within 180 Days.
Complete HD electrical - DR208 within 90 Days.
Complete Svc Island Support SBTIII trained (SBT220) and SBT Phase 2 within 180 Days.
Complete 2 of the OEM On-Line diagnostic tool software courses as required.
Pass a Ryder Drug Test.
Pass a DOT physical.
Pass a Ryder road test.
Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years.

Skills

Mechanical repair of automotive gas or diesel engines
Routine preventative maintenance
Diagnostics and repairs
AC repair
Electrical systems repair
Major engine repairs
Diesel after treatment repair
Automotive fuel injection repair
Hands-on mechanic skills
Customer service skills
Account management skills
Verbal communication skills
Written communication skills
Multi-tasking
Organization
Time management
Attention to detail
Follow-up practices

Location

Austin, IN

Work Type

Permanent
Full-Time
Mobile

Experience Level

Experienced
Four (4) years or more Relevant work experience, preferred
Four (4) years or more experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment

Education Level

High school diploma or equivalent preferred
Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred

Salary/Compensations

Hourly Pay: $36.00 per hour
Retention Bonus: $2000 paid every quarter within the first year.
Top Tech Competition: Earn $250 – $50,000 per year

Benefits

Medical, Dental, Vision after 30 days
80 hours PTO your first year, starting Day 1
Yearly merit pay increases
401 (k) company match
PPE, uniforms, and boot allowance
Paid training
Safety-first workplace & State-of-the-art equipment
U.S. military veterans - extra paid day off
15% company stock discount
Up to $5,000 in Tech tuition repayment
12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure)
Employee discounts on tools, vehicles, travel, tech & more

About the Company

Torque by Ryder supports our Truck Fleet.
Ryder is a company that offers career opportunities.

Equal Opportunity

EEO/AA/Female/Minority/Disabled/Veteran
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.