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About the Role

This customer-focused role involves manually editing and refining PDFs to meet unique customer requirements, working closely with a hybrid team. It requires attention to detail, organization, and creative problem-solving to deliver customized HVAC solutions.

Responsibilities

Analyze project requirements and prepare documentation, calculations, and performance data using various software tools.
Apply HVAC design principles to real-world customer projects.
Support the development and optimization of HVAC solutions using psychrometric charts and ASHRAE standards.
Work closely with customers to recommend suitable products, features, and accessories for their projects.
Act as a technical liaison between customers and internal teams, including Sales, Production, and Applications.
Provide timely and accurate technical support to ensure smooth project execution.
Develop a strong understanding of Oxygen8 products and clearly explain technical concepts to customers.
Stay up to date on product changes and updates and share accurate information with customers and internal teams.
Prepare clear and well-structured technical documents for customers and internal stakeholders.
Create, document, and maintain standard operating procedures (SOPs).
Represent Oxygen8 at industry events, trade shows, or webinars as needed.
Support continuous improvement through knowledge sharing and documentation.

Requirements

Bachelor’s degree or diploma in Engineering, Engineering Technology, HVAC Technology, or a related technical field, or an equivalent combination of education and relevant experience.
Strong technical aptitude and an interest in learning about HVAC systems, psychrometrics, DOAS units, and applicable ASHRAE standards.
Ability to understand technical information and apply it to practical, customer-focused solutions.
Strong attention to detail and comfort working with technical documentation, calculations, and software tools.
Ability and willingness to travel within Canada and the United States.

Skills

Strong written and verbal communication skills.
Ability to explain technical information in a clear and simple way to different audiences.
Strong organizational and time-management skills, with the ability to manage multiple priorities.
Customer-focused mindset with a commitment to meeting project deadlines.
Curiosity, resourcefulness, and willingness to learn.
Ability to work independently while knowing when to ask for support.
Positive and collaborative approach to working with customers and internal teams.
Exposure to HVAC, mechanical systems, building systems, or another technical industry.
Basic understanding of psychrometrics, DOAS units, or ASHRAE standards.
Experience working in a technical, applications, customer support, or project coordination role.
Professional certifications such as LEED, CEM, or Passive House.
French-language proficiency.

Location

Toronto
Vancouver

Work Type

Hybrid
Full-time
Permanent

Education Level

Bachelor’s degree or diploma in Engineering, Engineering Technology, HVAC Technology, or a related technical field, or an equivalent combination of education and relevant experience.

Salary/Compensations

$65,000 - $75,000

Benefits

Employee Stock Option Plan
Health and Dental Benefit Coverage from day 1
3 Weeks Paid Vacation
Company Team Building Events
Paid Volunteer Day
Personal Development and Training Opportunities

About the Company

Oxygen8's mission is to make indoor spaces healthier and buildings more energy-efficient through 100% electric ventilation systems that improve air quality, reduce carbon footprints, and enhance comfort.
Since 2019, Oxygen8 has developed a portfolio of flexible HVAC systems.
The company values creativity, collaboration, and ownership.
Oxygen8 is a fast-moving, innovative team focused on problem-solving and continuous improvement.
Recognized as Vancouver’s #1 fastest-growing company in 2025, Company of the Year – Scale from the BC Tech Association in 2024, ranked #1 in Clean Technology on the Deloitte Technology Fast 50, and #28 on the Deloitte Technology Fast 500.

Equal Opportunity

Oxygen8 believes in building a team that works well together, fostering an inclusive environment for learning and growth.
The company is committed to creating an environment that is inclusive and provides the space for individuals to learn and grow.
Oxygen8 believes their best work happens when people feel respected, supported, and empowered to contribute as their authentic selves.
The company grows stronger by listening to different perspectives, learning from one another, and moving forward as one team.
Oxygen8 is built to evolve, continuously challenging thinking, improving work processes, and creating space for new ideas.
Putting people first is at the heart of everything Oxygen8 does.
The company is committed to fostering a workplace rooted in fairness, belonging, and mutual respect.
Oxygen8 ensures everyone has equitable access to opportunity, development, and support.
The company focuses on creating an employee experience where individuals feel safe, valued, and able to do meaningful work.
Oxygen8 does not tolerate discrimination, harassment, or exclusion of any kind.
The company is dedicated to maintaining an inclusive environment where differences are respected and where every team member can thrive.