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About the Role
This role offers broad exposure across Underwriting, Claims and Finance, providing a strong foundation for someone looking to develop a career within insurance or reinsurance. The role combines hands-on administrative and operational support with responsibility for helping our Underwriting and Claims teams work effectively, while identifying opportunities to improve ways of working.
Responsibilities
- Manage the Underwriting and Claims shared inboxes, ensuring enquiries, cases and claims are triaged, tracked and allocated efficiently.
- Monitor workflows and support the achievement of service standards, helping ensure timely underwriting and claims decisions.
- Liaise with Finance and other internal teams on underwriting and claims-related matters.
- Produce regular management information, reporting and data packs, identifying opportunities to improve reporting processes and data quality.
- Coordinate meetings, seminars and business events for the Underwriting and Claims teams.
- Arrange travel and process expenses for team members.
- Maintain accurate records and ensure documentation is managed effectively.
- Support projects and initiatives designed to streamline processes, improve operational efficiency and enhance team effectiveness.
- Explore opportunities to utilise digital tools, automation and AI-enabled technologies to simplify administrative tasks and improve workflow management.
- Provide flexible support across the wider Life & Health function as business needs evolve.
Requirements
- Experience within insurance or financial services would be advantageous.
- Candidates who can bring strong administrative, analytical and process improvement skills from other professional environments are equally welcome.
Skills
- Excellent written and verbal communication skills
- Ability to build positive working relationships with colleagues and stakeholders
- Strong organisational skills
- Ability to manage multiple priorities effectively
- High level of attention to detail
- Ability to produce high-quality work
- Proactive mindset
- Genuine interest in improving processes and increasing efficiency
- Strong analytical and problem-solving skills
- Confidence working with data, reports and management information
- Good Microsoft Office skills, particularly Excel, Word and Outlook
- Interest in technology, automation and AI tools
- Willingness to explore how technology, automation and AI can be used to improve workflows and business processes
- Ability to work independently
- Ability to take ownership of tasks
- Ability to contribute positively as part of a team
- Adaptability
- Resilience
- Ability to perform effectively in a fast-paced environment
- Basic understanding of accounting principles would be beneficial
- Fluent in written and spoken English
Location
- London
Work Type
- Full-time
Experience Level
- Administrator
About the Company
- General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide.
- Its direct reinsurance companies conduct business as Gen Re.
- Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries.
- Represented in all major reinsurance markets through a network of more than 37 offices.
- We have earned superior financial strength ratings from each of the major rating agencies.