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About the Role
Help shape the next generation of banking at Schwab! The Bank Platform team connects business strategy with technology delivery to expand deposit product capabilities, simplify client and employee experiences, and modernize the core platforms that power the bank. As the Director of Bank Platform Business Architecture (PL), you will build and lead the Business Architecture and Systems Analysis practice supporting deposit-product growth and core banking modernization. This is a player-coach role where you will contribute directly to selected high-complexity initiatives while building the talent, standards, tools, and leadership capacity necessary to distribute ownership across the team over time.
Responsibilities
- Lead, coach, and develop a team of high-performing system analysts supporting the growth of deposit products, platform enhancements, and modernization of core banking capabilities.
- Hire and onboard System Analyst talent, create development plans, provide timely feedback, and build bench strength for a growing organization.
- Build a strong business architecture and systems analyst practice that works with business and technology partners to interpret and disseminate project vision, develop high level business requirements and acceptance criteria, produce platform impact assessments, and maintain stakeholder engagement.
- Define and maintain Bank Platform business architecture documentation, including capability maps, business components, process flows, service and system inventories, and reusable solution patterns
- Translate product strategy and business needs into integrated capability requirements, business rules, process models, system requirements, and solution designs
- Lead cross-platform impact assessments to identify affected systems, data, integrations, processes, controls, vendors, dependencies, and operational teams
- Align System Analyst assignments and capacity to business priorities, delivery readiness, and employee development opportunities.
- Coordinate closely with our platform intake team to develop and share project vision, initial feature and epic breakouts, integration points, key use case scenarios and impacted user groups.
- Help lead development of strategic vision for Bank Platforms in partnership with technical architects by identifying opportunities to reuse, extend, consolidate or modernize existing capabilities
- Work with technology partners to maintain a software service and business component inventory for the platform and related systems
- Build trusted partnerships across Product Management, Bank Technology, Operations, Risk, and other enterprise teams.
Requirements
- 10+ years of progressive experience in business systems analysis, business architecture, solution design, technology delivery or a related discipline.
- Experience managing requirements for multiple large, complex and cross-functional projects with emphasis on systems, business process redesign, and knowledge of technical environments
- 5+ years of people management experience including recruiting, coaching, talent and career development, and performance management.
- Proven success identifying and solving for cross functional dependencies and risks to successfully delivery on multi-year programs
- Ability to quickly analyze and comprehend complex, cross platform business needs and translate them into solutions
- Excellent written and verbal communication skills including the ability to accurately document and review complex cross-functional business flows
- A self-starter who is highly functional in a multi-location environment.
- Strong interpersonal skills with the ability to influence and drive decisions and resolve conflicts
- Financial/Banking background strongly preferred
- Working experience in Scrum methodologies with detailed insight into Agile processes and ceremonies
- Strong orientation to clients, including ability to understand needs and apply this knowledge to product enhancements, online user experience, and communication content (internal and external)
- Prior working knowledge of JIRA or any related Scrum tools preferred
- Competence in Microsoft Office tools including Outlook, Word, Excel, PowerPoint and Visio
- Bachelor’s degree or equivalent business experience
- Experience applying AI-enabled tools or capabilities to improve product ownership, requirements development, analysis, decision-making, or team productivity.
Skills
- Business Architecture
- Systems Analysis
- Requirements Development
- Solution Design
- Technology Delivery
- Scrum Methodologies
- Agile Processes
- JIRA
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio)
- AI-enabled tools
Location
- On-site
Work Type
- On-site
Experience Level
- 10+ years of progressive experience
- 5+ years of people management experience
Education Level
- Bachelor’s degree or equivalent business experience
About the Company
- At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.