Commercial Senior Account Manager/ Account Executive- Future Opportunities
Insurance Office of America · Aiken, SC, US
11 days agoImpress employers and recruiters.
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About the Role
We are seeking experienced Commercial Insurance professionals for future opportunities as Senior Account Managers and Account Executives. These roles involve managing client relationships, ensuring technical competence, and delivering excellent service within the construction, transportation, and condo/habitational sectors.
Responsibilities
- Maintain a high degree of technical competence and industry expertise.
- Direct daily activities and workflow of the account management team.
- Handle customer service requests, policy administration, billing, claims, and coverage analysis.
- Manage policy expirations and renewals.
- Conduct client research, prepare submissions, negotiate coverages, and present proposals.
- Monitor reports and take action on delinquent accounts, collecting outstanding balances.
- Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
- Monitor and maintain activity/suspense to ensure timely completion.
- Maintain frequent, transparent communication with the account team regarding workload status and any issues.
- Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
- Stay updated on company policies and procedures.
- Seek and adopt best practices to improve individual and team performance.
- Demonstrate integrity and leadership.
- Ensure beneficial outcomes using discretion and judgment.
- Manage client relationships, conduct meetings, and close business.
- Act as a communication conduit between Producers and the account team.
- Manage account activities, policy administration, billing, claims, and more.
- Conduct research, gather information, prepare submissions, and bind coverage.
Requirements
- Relevant experience within the applicable job family or talent area.
- Strong service, collaboration, and relationship-management skills.
- Knowledge of the core responsibilities, tools, and practices associated with the potential opportunities.
- Strong communication, organization, and problem-solving capabilities.
- Appropriate education, credentials, licensing, or certifications based on the opportunity.
- Experience level and areas of expertise will help determine which opportunities may be the best fit.
- Depth of relevant experience and technical or functional knowledge.
- Experience supporting complex work, clients, projects, or business relationships.
- Leadership, client-facing, sales, technical, project, or operational responsibilities.
- Experience with Microsoft Office and other systems or tools relevant to the opportunity.
- Geographic availability and ability to meet the work-mode expectations of the specific opportunity.
Skills
- Commercial Insurance
- Account Management
- Account Executive
- Client Relationship Management
- Policy Administration
- Billing
- Claims Management
- Coverage Analysis
- Negotiation
- Sales
- Microsoft Office
Location
- Remote
- Hybrid
Work Type
- Remote
- Hybrid
Experience Level
- Senior
- Experienced
Education Level
- Appropriate education, credentials, licensing, or certifications based on the opportunity
Salary/Compensations
- Senior Account Manager: $80,000-$125,000 annually
- Account Executive: $95,000–$150,000 annually
Benefits
- Competitive salaries
- Bonus potential
- Company-paid health insurance
- Paid holidays
- Vacation time
- Sick time
- 401(k) with employer match
- Opportunities for professional growth
- Career progression
- Respectful culture that supports work-life balance
- Commitment to community service
- Supportive teammates
About the Company
- Insurance Office of America (IOA) is a leading insurance brokerage firm.
Equal Opportunity
- Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.