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About the Role
Omni Barton Creek Resort & Spa is seeking a Valet/Bell Attendant | Part-Time to join their team. This role is crucial for demonstrating and maintaining 4-Diamond service standards, assisting guests with luggage, providing information, and safely managing guest vehicles.
Responsibilities
- Demonstrate and maintain 4-Diamond standards of service daily.
- Greet guests in a friendly and welcoming manner.
- Assist guests with luggage during check-in/check-out.
- Orient guests to room amenities.
- Provide guests with directions and information about the resort and surrounding area.
- Efficiently and safely park and retrieve guest vehicles.
- Assist with delivering packages to rooms.
- Deliver newspapers to guest rooms.
- Shine shoes upon request.
- Assist in resolving and accommodating requests for guests and members.
- Follow all company policies and procedures, including hotel key policies.
- Maintain a clean and neat appearance of uniform, wearing a name tag.
- Assist in keeping the lobby/main drive clean and tidy.
- Maintain ongoing knowledge of all Club events, promotional programs, amenities, and services.
- Understand all emergency procedures.
- Properly log all runs on the Valet log at the Valet Stand.
- Complete other duties as assigned by management.
Requirements
- Previous Valet/Bell Attendant experience preferred.
- Ability to work outdoors in all weather conditions.
- Ability to lift, push, and pull 100 - 150 lbs. frequently.
- Ability to work on feet entire shift.
- Must be able to drive manual and automatic transmission, preferred.
- Must have a valid TX driver’s license.
- Must be at least 18 years of age with an excellent driving record (less than 2 moving violations in the last two years).
Skills
- Excellent customer service skills
- Communication skills
- Problem-solving skills
- Excellent grooming
- Excellent body language
Location
- Barton Creek Resort & Spa, Austin, Texas
Work Type
- Part-Time
Experience Level
- Previous Valet/Bell Attendant experience preferred
About the Company
- Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.
- Our associates are the heart of our success — a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand.
- Joining our team means becoming part of a culture built on respect, gratitude, and empowerment.
- Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies.
- From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive.
- Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2025.
Equal Opportunity
- Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
- The EEO is the Law poster is available using the following link: EEOC is the Law Poster.
- Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
- If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.