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About the Role
Join a newly established JMW team of personal injury solicitors acting primarily on behalf of members of the Police Federation of England and Wales. This role will assist the team with a busy caseload of sensitive claimant matters involving injuries and accidents for police officers. Working closely with qualified fee earners, you will undertake legal, administrative, and case-management tasks to ensure matters progress efficiently and files are maintained to a high standard. This role offers an opportunity to gain experience in complex, high-profile, and human rights-related matters, supported by structured training and professional development.
Responsibilities
- Deliver a timely, efficient, and client-focused service in accordance with relevant legislation, regulatory requirements, and internal procedures.
- Support fee earners with personal injury claims, including sensitive matters involving serious physical or psychiatric injury, abuse, and negligence.
- Communicate clearly and professionally with clients, witnesses, experts, counsel, and colleagues, demonstrating empathy and sensitivity while maintaining appropriate professional boundaries.
- Draft statements, correspondence, file notes, instructions, client updates, and other legal documents to a consistently high standard.
- Prepare instructions to medical experts and counsel and assist in obtaining expert opinions on the merits and viability of claims.
- Prepare court documents, disclosure documentation, and hearing bundles accurately and within required deadlines.
- Review and analyse medical records, expert reports, and evidence, and undertake legal research on issues relating to liability, quantum, procedure, and human rights.
- Manage an agreed pre-litigation caseload efficiently and profitably, with appropriate support and supervision.
- Proactively progress allocated tasks, effectively managing competing priorities and communicating promptly regarding deadlines, risks, and potential issues.
- Maintain accurate and up-to-date physical and electronic files throughout the matter lifecycle, including billing, disbursements, time recording, and archiving.
- Assist with reporting to the Police Federation on matters and requesting authority to undertake work and incur disbursements.
- Work towards agreed chargeable hours and billing expectations.
- Comply with the SRA Accounts Rules and JMW’s policies and procedures.
- Participate in departmental training, development activities, and meetings, taking on additional responsibilities as your knowledge and experience develops.
Requirements
- A sound understanding of the legal profession and the principles and practices relevant to personal injury work.
- Excellent written and verbal communication skills, with the ability to communicate sensitively and empathetically while maintaining professional boundaries.
- Resilience and sound judgement when handling sensitive or potentially distressing subject matter.
- The ability to work at pace, manage competing priorities, and meet deadlines without compromising quality or accuracy of work.
- A proactive approach, demonstrating initiative and confidence in communicating promptly about progress, deadlines, risks, and potential issues.
- Exceptional attention to detail and the ability to produce accurate, high-quality legal documentation.
- A personable and collaborative approach, with strong interpersonal and team-working skills.
- Excellent IT skills, particularly in Word, Excel, Outlook and Copilot (and other AI assisted tools).
- Previous work experience in personal injury law or a related claimant practice area will be advantageous.
- Experience of, or an understanding of working with a union or akin to union type client (i.e. the Police Federation of England and Wales, its role and the support it provides.)
- Knowledge of the Civil Procedure Rules.
- Experience of taking witness statements, preparing disclosure and supporting litigation processes.
- Experience using the Proclaim case management system.
Skills
- Personal Injury Law
- Claimant Practice Area
- Union Client Experience
- Civil Procedure Rules
- Witness Statement Taking
- Disclosure Preparation
- Litigation Support
- Proclaim Case Management System
- Written Communication
- Verbal Communication
- Sensitivity
- Empathy
- Professional Boundaries
- Resilience
- Judgement
- Pace
- Priority Management
- Deadline Management
- Proactive Approach
- Initiative
- Confidence
- Attention to Detail
- Interpersonal Skills
- Teamwork
- IT Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Copilot
- AI Assisted Tools
Location
- London
Work Type
- Permanent
- Full Time
About the Company
- JMW is a law firm with a newly established team of personal injury solicitors.