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About the Role
The Service Technician IV – CRFES serves as a lead and front-line resource, providing technical support, guidance, and training to other service technicians. This role is responsible for troubleshooting, diagnosing, repairing, and maintaining commercial cooking, refrigeration, and HVAC equipment, ensuring work meets industry standards.
Responsibilities
- Manages advanced controls installations, programming, troubleshooting, and repair.
- Diagnoses and optimizes the performance of refrigeration and HVAC systems, including ice machines, coolers, freezers, and industrial equipment up to 20 tons.
- Performs disassembly and reassembly of equipment for troubleshooting and planned maintenance.
- Leads and provides frontline technical support to service technicians.
- Coordinates subcontractors and conducts training sessions for technicians.
- Coordinates multi-tech jobs and manages multiple tasks across projects.
- Reviews job contract specifications and assists with installation plans.
- Coordinates work to align with project and start-up schedules.
- Completes service contracts, quoted projects, and demand service calls.
- Develops long-term customer relationships and explains work performed.
- Communicates and documents project status to stakeholders.
- Safely drives a motor vehicle and trailer, adhering to company policies and safety requirements.
- Maintains required registrations, professional licenses, and certifications.
- Maintains equipment, tools, and inventory stock on service vehicle.
Requirements
- Minimum of 7 years of hands-on experience as a Commercial Refrigeration & Restaurant Service Technician.
- High School Diploma or GED required.
- Two-year technical degree in a related field is preferred.
- Mandatory possession of all necessary registrations, professional licenses, and certifications pertinent to the role.
- Ability to troubleshoot, diagnose, and repair ice machines, reach-in & walk-in coolers, reach-in & walk-in freezers, make line, supermarket cases, and supermarket racks.
- Advanced knowledge of service processes, techniques, and codes.
- Proficient in reading complex schematics and blueprints.
- Self-managed individual.
- Professional demeanor, exceptional interpersonal skills, and proficient written and verbal communication abilities.
- Strong business ethics.
Skills
- Troubleshooting
- Diagnosis
- Repair
- Maintenance
- Commercial Cooking Equipment
- Refrigeration Equipment
- HVAC Equipment
- Hot-side Systems
- Cold-side Systems
- Advanced Controls Installation
- Programming
- Ice Machines
- Coolers
- Freezers
- Industrial Equipment
- Subcontractor Coordination
- Training
- Project Coordination
- Schematic Reading
- Blueprint Reading
- Customer Relationship Management
- Project Status Communication
- Vehicle Operation
- Inventory Management
Location
- Texas
- Southwest
Work Type
- Full-time
Experience Level
- 7+ years of experience
- Lead
Education Level
- High School Diploma or GED
- Two-year technical degree preferred
About the Company
- Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions.
- We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings.
- Recognized by FORTUNE Magazine as a "100 Best Company to Work For."
- We invest in top training, career development, and a culture built on trust and servant leadership.
Equal Opportunity
- We believe opportunity should be built — and shared — by all.
- We hire and grow people based on skill, potential, and integrity — never labels.
- We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more.
- What matters most is how we work together to build excellence.