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About the Role
The Strategic Partnership Specialist develops and manages strategic relationships with Practice Management System vendors, benefit eligibility lookup providers, and other key stakeholders in the Delta Dental member company technology ecosystem. This role acts as a liaison between business, technology, and industry partners to increase adoption of the Nexus platform and direct payer API integrations, streamlining eligibility, claims, and information exchange processes.
Responsibilities
- Develop and manage executive-level strategic relationships with PMS vendors, eligibility verification providers, and other dental technology partners.
- Serve as the primary liaison between external partners and internal teams.
- Drive joint business planning and partnership strategies.
- Facilitate business reviews.
- Identify opportunities to expand Nexus platform adoption and direct payer API integrations.
- Drive Nexus platform adoption and ecosystem growth through API-based integrations, go-to-market strategies, and strategic partnerships across PMS vendors, providers, and payers.
- Translate Nexus capabilities into compelling value propositions and demonstrate ROI.
- Lead executive-level sales, partnership, and industry engagement strategies.
- Engage providers, DSOs, and practice leaders to understand workflow challenges and gather market insights.
- Drive solutions that improve technology adoption, efficiency, and provider experience.
- Leverage deep knowledge of the dental payer ecosystem to drive interoperability and modernize provider-payer connectivity.
- Advance strategic partnerships across payers, PMS vendors, and trading partners.
- Conduct market and competitive analysis to identify industry trends, emerging technologies, strategic partnerships, and growth opportunities.
- Align partner needs, market insights, and business objectives with product strategy, integration execution, and long-term partner success by working across Product, Engineering, Delivery, Sales, Provider Relations, and Business Development.
Requirements
- 4+ years of experience with a Bachelor's degree.
- Experience working with Practice Management Systems, healthcare software providers, or healthcare technology vendors.
- Strong knowledge of dental office operations, practice workflows, and provider business challenges.
- Experience building and managing strategic business relationships.
- Excellent verbal, written, presentation, and negotiation skills.
- Demonstrated ability to translate technical concepts into business value and market opportunities.
- Experience leading cross-functional initiatives and managing multiple stakeholders.
- Must undergo a background check.
- Must provide proof of eligibility to work in the United States if selected for hire.
Skills
- Relationship management
- Industry expertise
- Technical acumen
- Understanding of dental practice operations
- Understanding of payer processes
- Healthcare technology integrations
- API integrations
- Go-to-market strategies
- Business development
- Industry consulting
- Sales strategies
- Partnership strategies
- Market analysis
- Competitive analysis
- Cross-functional leadership
- Stakeholder management
Location
- Remote
Work Type
- Hybrid
- Full-time
Experience Level
- 4+ years
Education Level
- Bachelor's degree
Salary/Compensations
- $93,445 - $202,465
Benefits
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off
- 12 paid holidays
- Birthday off
- Culture of growth and learning
- Career development
- Tuition reimbursement
- Recognition program
- Family support
- Adoption assistance
- Fertility treatment
- Child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
About the Company
- Delta Dental is dedicated to safeguarding the health and financial stability of its employees and their loved ones, fostering personal growth and holistic wellbeing.
- For over 68 years, Delta Dental has served communities by increasing access to affordable, quality care.
- The company offers stability and balance, opportunities for leadership, and a work environment focused on teamwork and camaraderie.
- Delta Dental offers comprehensive, high-quality oral health care benefits to millions of enrollees and has built the strongest network of dental providers in the country.
- The Delta Dental of California network includes affiliates and provides dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.
- The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association.
- Through its national network, Delta Dental companies offer dental coverage in all 50 states, Puerto Rico and other U.S. territories.
- Delta Dental offers vision coverage through DeltaVision in 15 states and the District of Columbia.
- Collectively, Delta Dental delivers benefits to more Americans than any other dental insurance company.
Equal Opportunity
- Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment.
- Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
- Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment.
- The company has adopted and maintains an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.