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About the Role
Oversee maintenance operations for an 800-unit Westchester portfolio, providing managerial oversight and contributing to the organization's culture and growth. This role is critical in ensuring an elevated living experience for residents through premium product and community-driven initiatives.
Responsibilities
- Lead, train, and motivate a high-performing team, communicating job expectations, coaching, and monitoring performance.
- Manage service requests using mobile technology to coordinate with the dispatch team, ensuring proper assignment based on skills and workload.
- Oversee repairs and maintenance for plumbing, electrical, HVAC, appliance, carpentry, and painting needs, providing training to team members.
- Create and manage the vacant make-ready schedule, monitoring daily vacancies and following the turnover process.
- Build rapport with residents by making positive connections and chatting during repairs.
- Complete daily property walks and regular community inspections to proactively recommend necessary repairs.
- Focus on performance metrics including vacancy rate, operational budgets, and apartment turnover efficiency.
Requirements
- 5+ years of hands-on general maintenance experience.
- 3+ years of Supervisory experience.
- Adaptability, multi-tasking, and sound decision-making abilities.
- Availability for on-call after-hours emergencies.
- Reliable and consistent daily transportation, including for after-hours emergencies.
Skills
- Proficient in Microsoft Outlook, Word, and Excel.
- Excellent Administrative skills.
- Excellent Organizational skills.
- Excellent Communication skills.
- Proficiency with various software, apps, and computer programs such as Yardi (similar Property Management System), CRM, Google Suite, and Microsoft Office.
Location
- Westchester
Work Type
- Full-time
Experience Level
- 5+ years of hands-on general maintenance experience
- 3+ years of Supervisory experience
- Minimum 5 years of experience in residential real estate
Education Level
- Associate's degree
- Bachelor's degree
Salary/Compensations
- $100,000 - $125,000, depending on experience
Benefits
- Medical insurance with prescription drug coverage
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Company-paid life insurance
- Long-term disability (LTD) insurance
- Short-term disability (STD) insurance
- Paid Sick, Vacation, and Holidays
About the Company
- Goldfarb Properties is a family-owned and managed business with approximately 32 properties and over 6,000 apartments across five diverse regions.
- Dedicated to providing an elevated living experience through premium product and community-driven initiatives.
- A community-focused business seeking individuals who share their values and commitment to residents.