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About the Role

Nationwide's Property and Casualty team is seeking an Inland Marine Territory Manager to innovate and simplify processes, providing exceptional customer value. This is a proactive pipeline post to identify candidates for future openings within the Inland Marine unit.

Responsibilities

Underwrite, market, and manage new and renewal commercial lines business through direct contact with agencies or brokers.
Drive profit and premium to meet financial goals through business plan development, negotiation, and execution.
Lead and influence agencies by creating sales strategies and implementing sales processes that drive new sales, increase shelf space, profit, and customer retention.
Collaborate with all lines of business to support and increase the overall Nationwide presence.
Underwrite accounts based on authority level and underwriting appetite.
Monitor market conditions and research risks necessary to win accounts.
Analyze the quality and quantity of risks underwritten and prepare reports.
Review agency books of business and profit/growth results to recommend and implement action plans.
Analyze regional underwriting performance, identify territory-level problems, and propose solutions.
Achieve production, profitability, and service objectives.
Quote, price, and underwrite new and renewal policies and endorsements, focusing on complex or service-sensitive accounts.
Monitor risk selection and pricing decisions for the entire agency plant.
Manage workflow and intricacies of underwriting assigned work, ensuring file handling quality and workflow efficiency.
Coordinate complex work with others to meet service level agreements.
Influence the activities of the territory manager underwriting team to facilitate the successful delivery of agency business plans.
Drive robust agency business planning with detailed performance plans, accountabilities, and checkpoints.
Ensure strong territorial objectives to maximize profit and pipeline management.
Proactively identify opportunities for all lines of business and refer to appropriate leaders.
Plan and coordinate the efforts of the territory manager underwriting team regarding new business, renewals, and service plans.
Identify prospects and recommend new agency appointments.
Market company products and services to drive agency and company results, including enterprise products.
Assist agencies with strategies for pipeline management, producer development, and new business in targeted industries and preferred markets.
Respond effectively to assess accounts and develop business propositions.
Consult with agents and internal partners to develop business solutions.
Share understanding of organizational capabilities and opportunities to drive maximum value of relationships.
Consult regarding appetite, acceptability, terms, conditions, pricing, and sales techniques for large or unique business.
Provide industry trend observations to leadership.
Consult with agencies regarding risk management and coverage options to improve retention and profitability.
Effectively communicate with agencies to establish Nationwide as the provider of choice for the territory.
Communicate product, technology changes, and company objectives.
Communicate market intelligence to agencies and leadership.
Collaborate with team members and leadership to share industry trends and field underwriting experience.
Complete agency visits to develop new accounts, service existing accounts, review performance, and enhance relationships.
Develop and maintain strong business relationships with agencies, producers, and key groups.
Lead delivery of appropriate customer service levels.
Follow up and ensure proper handling of advanced customer service requests.
Ensure tools, training, and support are in place to positively impact success for agencies and the territory.
Identify and communicate training needs and opportunities.
Participate in program and product orientation meetings as the underwriting subject matter authority.
Manage significant workload effectively and back up other team members as needed.
Monitor business plan results and develop action plans to ensure alignment with underwriting philosophies, standards, and performance expectations.
Review business in process and lost business.
Drive implementation of the business plan.
Lead discussions for assigned agents in agency reviews.
May perform other responsibilities as assigned.

Requirements

Production-oriented commercial insurance professional with Inland Marine specific industry expertise.
Strong agency/broker relationships.
Proven track record of creating broker relationships and influencing business placement.
Prior commercial underwriting experience with authority.
Strong understanding and business acumen in the Inland Marine insurance industry practice.
Existing agency/broker relationships within the territory (strong preference).
Significant experience with Inland Marine and/or Builders Risk lines of business (strong preference).
This role does not qualify for employer-sponsored work authorization.
Nationwide does not participate in the Stem OPT Extension program.
Ability to perform duties with independent judgment with underwriting authority and company underwriting standards.
Demonstrated decision-making ability required in day-to-day operations where there may be unclear or competing priorities.
Ability to evaluate and recommend solutions to customer service, work processing, underwriting selection and rating, and best practices compliance.
Strong drive for results.
Heavy travel with extended stays may be required.
A valid driver’s license and safe driving record are required.

Skills

Analytical skills
Relationship-building skills
Entrepreneurial drive
Sales strategies
Sales processes
Underwriting
Market analysis
Risk assessment
Financial goal achievement
Business plan development
Negotiation
Execution
Pipeline management
Profit maximization
Customer retention
Interpersonal skills
Sales skills
Partnership building
Independent judgment
Decision-making
Problem-solving
Communication
Collaboration
Workload management

Location

Remote
Work-From-Home (WFH)
Within any of the lower 48 U.S. states

Work Type

Remote
Work-From-Home (WFH)
Full-time

Experience Level

Seven to ten years of progressively responsible middle market commercial lines underwriting experience preferred.
Two to five years of sales and business development experience in middle market commercial lines is also preferred.

Education Level

Bachelor’s degree or equivalent experience is preferred.
Relevant professional designation such as CPCU or CIC is preferred.

Salary/Compensations

$104,000.00-$194,000.00
$104,000.00 - $156,000.00

Benefits

Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off (minimum of 18 days per year)
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire

About the Company

Nationwide is a Fortune 100 company with nearly $70 billion in annual sales.
At Nationwide®, ‘on your side’ goes beyond just words.
Customers and partners are at the center of everything we do.

Equal Opportunity

Nationwide is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged.
Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles.
The company offers designated smoking areas in which smoking is permitted at each individual location.
The Act prohibits retaliation for reporting complaints or violations.