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Tailor your resume to this Free People Stylist (8 Hours) - Richmond, UK role.
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Tailor your resume to this Free People Stylist (8 Hours) - Richmond, UK role.
Rezi rewrites your resume against Free People's job description. Free.
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Don't guess if your resume is good enough.
See how it scores against the Free People Stylist (8 Hours) - Richmond, UK posting at Free People — free, in seconds.
About the Role
To create a unique, innovative and inspirational customer experience, encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.
Responsibilities
- Exceed customer service expectations.
- Build genuine relationships with customers.
- Greet all customers upon entering the store.
- Offer to hold items for the customer at the cash wrap or in the fitting room.
- Determine customer needs and offer suggestions and alternatives.
- Utilize all customer care resources.
- Offer to locate out-of-stock product from direct or from another store.
- Assist in maintaining store merchandising and operational standards.
- Uphold all company policy and procedures.
- Maintain a high level of awareness and concern for Loss Prevention.
- Facilitate the zones of the floor based on business needs.
- Ensure a positive final impression of customer care at the cash wrap.
- Comment on items purchased.
- Inquire if their purchase is a gift that will need to be wrapped.
- Request the customer’s zip code or email address.
- Ring transactions efficiently and issue a receipt.
- Compare signatures on back of card and on the POS Screen.
- Demonstrate knowledge of return policy.
- Practice proper phone etiquette.
- Perform all register functions.
- Train new stylists on Register University.
- Maintain cash wrap organization, cleanliness and restock.
Requirements
- Energy and happiness that is contagious.
- Builds relationships naturally, embraces individuality and diversity.
- Exhibits clear verbal communication skills.
- Ability to thrive in a fast-paced, rapidly evolving environment.
- Heart and soul for the FP brand.
- Experience being a team player.
- Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.
- Eagerness to learn and grow within the organization.
Location
- 54 George Street, Richmond, TW91HJ United Kingdom
Benefits
- ‘Life Leave’ - one day a year to take time off for significant life events, in addition to annual leave entitlement.
- Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Up to 40% employee discount at all URBN Brands.
- Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Structured support within the business alongside continued learning and development.
About the Company
- URBN is committed to diversity and inclusion.
Equal Opportunity
- URBN is an Equal Opportunities Employer committed to diversity and inclusion.
- We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability.
- We base all our employment decisions on merit, job requirements and business needs.