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About the Role

The Food and Beverage Manager is responsible for executing strategy within the F&B department, managing associates, inventory, registers, and customer service in a high-end Café/Restaurant to maximize profitability, control sales, margins, and inventory turns.

Responsibilities

Conduct consistent pre-shift and meetings.
Maintain professional restaurant image, including cleanliness, proper uniforms, and appearance standards.
Maintain positive client relations, anticipate guest needs, and ensure guest service in accordance with Legends standards.
Maintain contact with kitchen, serving staff, host team, and guests to ensure dining details are handled efficiently and customer concerns are addressed promptly.
Proactively deal with guest queries, advise guests on menus and beverage selections, ensure satisfaction with food and service, respond to complaints expeditiously, and investigate food quality service complaints.
Ensure all “special occasion” arrangements are handled flawlessly.
Ensure financial and administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
Inspect dining and serving areas to ensure cleanliness and proper setup while adhering to the strictest health standards.
Perform other duties as assigned by leadership.
Oversee day-to-day restaurant and bar operations, including proper scheduling, staff assignments, side-work supervision, inventory management, and closing procedures.
Maintain a favorable working relationship with all company associates to foster a cooperative and harmonious work climate.
Work with home department and other department leads on training and learning and development initiatives.
Evaluate performance and coordinate schedules of personnel to maintain adequate staffing.
Instruct team members on policies, procedures, duties, and activities, providing coaching and counseling.
Ensure a safe associate and guest environment by mitigating risk of accident or injury.
Complete accident reports promptly and accurately in the event of an injury.

Requirements

A professional degree or certification.
Minimum of 3-5 years of hands-on culinary experience.
Possession of food handler’s certification.
Excellent English communication and listening skills, with the ability to follow direction and communicate effectively with team members and guests.
A welcoming demeanor and strong commitment to exceptional guest and client service.
Strong knowledge of food and beverage preparation, product quality, service standards, and guest relations.
Strong attention to detail, organizational, time-management, and problem-solving skills, with the ability to prioritize tasks and work independently.
A people- and product-focused approach to servant leadership, with the ability to motivate teams, promote inclusion, and collaborate with culinary leadership to meet client expectations.
Experience in high-volume restaurants, catering venues, or hotels.
Experience overseeing alcohol sales.
Experience working in union and non-union environments preferred.
Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.
Ability to follow safety requirements and complete required training.
Ability to stand and walk for extended periods; frequently reach, bend, stoop, wipe, push, and pull; and occasionally lift, carry, push, or pull up to 50 pounds.

Skills

Bilingual preferred
Excellent English communication
Excellent English listening skills
Ability to follow direction
Ability to communicate effectively with team members and guests
Strong commitment to exceptional guest and client service
Strong knowledge of food and beverage preparation
Strong knowledge of product quality
Strong knowledge of service standards
Strong knowledge of guest relations
Strong attention to detail
Strong organizational skills
Strong time-management skills
Strong problem-solving skills
Ability to prioritize tasks
Ability to work independently
Servant leadership
Ability to motivate teams
Ability to promote inclusion
Ability to collaborate with culinary leadership
Proficiency in Microsoft Office Suite
Proficiency in point-of-sale (POS) systems

Location

New York, NY

Work Type

On-site
Requires flexibility to work extended hours including nights, weekends, and holidays based on business needs.

Experience Level

3-5 years of hands-on culinary experience

Education Level

Professional degree or certification

Salary/Compensations

Up to $66,950 annually

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid vacation
401k plan

About the Company

Legends Global is the premier partner to the world’s greatest live events, venues, and brands.
We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.
With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow.
The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.
One World Observatory, positioned atop One World Trade Center, offers 360-degree views of the New York skyline from the tallest building in the Western Hemisphere.
Visitors are invited start their journey to the top in the SkyPod™ Elevators that depict the rise of NYC in just 47 seconds, experience the sights and sounds of the city in the See Forever™ Theater or discover something new from the Observatory's team of tour guides at City Pulse.
The space also features ONE Dine, a view restaurant and bar, offering elevated American cuisine and a selection of beers, wines, and specialty cocktails.
The private event space, ASPIRE at One World Observatory, offers 9,000 square feet of private event space with unparalleled views for up to 450 guests.
At Legends Global, our people power every success.
You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences.
If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

Equal Opportunity

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.