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About the Role
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Dental Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Responsibilities
- Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
- Schedule and confirm patient appointments to maximize the provider schedules.
- Present treatment plans and financial responsibilities effectively to patients.
- Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
- Maintain a positive and professional image, both individually and within the workspace.
- Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
- Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
- Other assigned duties and responsibilities per management.
Requirements
- Dental office experience preferred, willing to train the right candidate.
- Eaglesoft experience strongly preferred.
- Excellent oral and written communication skills.
- Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
- Facility with Microsoft Office and dental practice management software.
- Positively contribute to a respectful and collaborative working environment with coworkers.
- Facilitate patient comfort, care, and satisfaction consistently.
- Willingness to advance skills through continuing education opportunities.
- Present to work during scheduled shifts.
Skills
- Eaglesoft
- Microsoft Office
- Dental practice management software
Location
- Addison, NY
Work Type
- Full-time
Experience Level
- Prior front desk experience in a medical or dental office
- People management or staff/ project coordination experience
Education Level
- High School Degree
Salary/Compensations
- Hourly Rate $18–$20 per hour
Benefits
- Paid Vacation
- Paid Holidays
- 401k Program with matching contributions
- Competitive health, dental, and vision plan (offered at 30 hours or more)
- Life Insurance
- Disability Insurance
About the Company
- Addison Family Dentistry proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth.
- You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career.
- We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.
- Apply today and be part of our exciting journey!
Equal Opportunity
- We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status.
- We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.