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About the Role

Join Ontario Health West in advancing acute care and community-based initiatives that help patients move seamlessly across the continuum of care. Reporting to the Director, Capacity, Access & Flow, you will bring together regional and local partners to implement leading practices, strengthen capacity and improve access. You will identify opportunities to reduce conservable bed days and Alternate Level of Care (ALC) days, support monitoring, and advance approaches to ongoing management and improvement that contribute to a sustainable regional health system.

Responsibilities

Support regional and local partners in implementing leading practices that improve access, patient flow and transitions across the continuum of care, from planning through implementation, monitoring and continuous improvement.
Use health-system planning, utilization, financial and engagement data to identify gaps and trends and recommend practical solutions aligned with priorities.
Build trusted partnerships with hospitals, health service providers and other partners to co-design plans, implement leading practices, and support meaningful change.
Identify and lead opportunities to improve hospital patient flow and operational efficiency including approaches to reducing conservable bed days and ALC days and strengthening patient transitions across health-care sectors throughout the region.
Support regional committees and local partners in establishing performance measures, monitoring progress and outcomes, and translating findings into action.
Advance quality-improvement approaches that strengthen capacity, access and patient flow, while ensuring patient and caregiver perspectives are reflected in planning, implementation, and evaluation.
Support provider adherence to health service accountability agreements and contribute to a respectful, accountable and psychologically safe workplace.
Perform other duties as assigned.

Requirements

Bachelor’s degree or post-graduate college diploma in health administration, health planning, business administration or a related field; a master’s-level degree is preferred.
Minimum 5 years’ experience in a multi-stakeholder environment, preferably in the health care industry.
Clinical or management experience in acute care or related field is an asset.
Good knowledge of and proven ability to apply planning and analysis methodologies; uses sound judgment to problem solve and make effective recommendations.
Understanding of the current and changing dynamics of the Ontario health-care system and issues.
Proven ability to analyze quantitative and qualitative information from a variety of sources such as information systems/databases, provincial reports, financial information, provider and public engagement.
Proven skill and experience leading and implementing complex initiatives aimed at accelerating transformation, change management and program development within a health care environment.
Project Management experience, preferably within a health-care environment, with proven ability to move complex projects from start to finish.
Understanding and experience with embedding quality improvement initiatives.
Successful experience with negotiation and facilitation techniques and processes, including experience developing and facilitating complex sessions involving diverse stakeholders.
Demonstrated written and verbal communication skills, with the ability to communicate effectively with colleagues across the organization and a broad range of external stakeholders.
Must be highly organized and able to thrive in a fast-paced environment with multiple priorities.
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Skills

Planning and analysis methodologies
Problem-solving
Health-care system dynamics
Quantitative and qualitative data analysis
Leading and implementing complex initiatives
Change management
Program development
Project management
Quality improvement
Negotiation
Facilitation
Written and verbal communication
Organization
Adaptability in a fast-paced environment
Proficiency in French is an asset

Location

West Region, Ontario

Work Type

Permanent Full-Time

Experience Level

Minimum 5 years’ experience

Education Level

Bachelor’s degree or post-graduate college diploma in health administration, health planning, business administration or a related field
Master’s-level degree is preferred

Salary/Compensations

Band 6

Benefits

Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits
Flexible health care or wellness spending accounts
Inclusive program to support your well-being
Premium defined benefit pension plan
Competitive vacation entitlement
Three personal days and two float days annually
Ongoing learning and career development opportunities

About the Company

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province.
Our vision is that together, we will be a leader in health and wellness for all.
Our mission is to connect the health system to drive improved and equitable health outcomes, experiences, and value.
How we work together is reflected through our five values: integrity, inspiration, tenacity, humility, and care.

Equal Opportunity

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.