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About the Role
The Scenic Sales Support Coordinator supports the Sales and Project Management department in tracking and logging projects across core markets. This role also acts as an intermediary between the scenic shop and clients for support needs during their runs, managing project data in Salesforce, tracking won/lost work, and updating financial and client information. Continuous communication between Sales and Operations is essential.
Responsibilities
- Enter Sales Leads and Opportunities into Salesforce
- Answer phone calls and manage emails from prospective and existing customers
- Coordinate with GM of Sales & Business Development, Director of Sales & Estimating, and Project Management Department to ascertain customer’s needs
- Work with Sales staff to run reports out of Oracle Fusion and Salesforce and distribute as necessary
- Assist in the analysis of project data for General Management to identify trends
- Manage support to running shows as required, including trouble-shooting for errors, assign repair actions, coordinate staffing, and manage repair budgets
- Coordinate show support needs, requests, and fabrication with shop staff
- Manage billing and invoicing for all Show Support services
- Track financial performance of Show Support jobs
- Prepare contracts for General Management & Project Management
- Collaborate with Operations and Logistics teams to ensure project goals are met
- Seek opportunities for improving own knowledge base to better serve our customers
- Help track and manage jobs costs
Requirements
- Must be able to remain in a stationary position for extended periods of time
- The employee may occasionally lift and/or move up to 20 pounds
- The position requires the ability to see clearly (with or without the aid of glasses or contact lenses) during responsibilities on and off a computer
- Must be able to communicate effectively by listening and in both written and verbal forms
Skills
- Strong verbal and written communication skills
- Excellent organization skills
- Display integrity, reliability and the ability to work well with others
- Ability to handle multiple projects at once
- Ability to work in a fast-paced environment
- Strong computer proficiency, including Microsoft Office Suite
- In-depth knowledge of scenic systems, associated products, technologies, and their relevant application
Experience Level
- 2+ years experience in related field
Education Level
- BA in Theater Arts or related field preferred
Salary/Compensations
- $22.00-28.00/hour
Benefits
- Comprehensive health, dental, and vision insurance
- Paid time off
- 401(k) retirement savings plan with matching contributions
About the Company
- PRG is the world’s leading provider of services and solutions in entertainment and events.
- We bring industry-leading creativity, experience and technology to every project we undertake.
- Our teams consist of the most accomplished experts, engineers and craftspeople working in theatre, film, tv, broadcast, concert touring, corporate events and hotels and staging.
- With 170 patents and over 70 trademarks, we are a company defined by innovation.
- Through our network of 70 offices spanning five continents, PRG is capable of delivering for its customers anywhere on the globe.
Equal Opportunity
- PRG is an Equal Opportunity Employer.
- PRG is a drug-free work environment, pre-employment testing will be required.
- This is a safety sensitive position and will require pre employment drug screening.
- Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
- PRG cares about the safety of our employees and applicants.
- PRG does not use chat rooms for job searches or communications.
- PRG will never request personal information via informal chat platforms or unsecure email.
- PRG will never ask for money or an exchange of money, banking or other personal information prior to an in-person interview.
- Be aware of potential scams while job seeking.