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About the Role
As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for our guests. You’ll play a key role in maintaining company and brand standards while fostering a positive work environment. This role provides a pathway for leadership growth within the company.
Responsibilities
- Supervise and support team members during shifts.
- Assist with training and development of new and existing team members.
- Foster a positive and inclusive workplace culture, championing Team Lyders’ core values.
- Set the tone for exceptional customer service and teamwork.
- Execute MIC Success Routine to ensure operational efficiency.
- Plan, direct, and deploy crew to meet brand and company standards.
- Manage product inventory and ordering to meet demand.
- Assess and coach team members for service excellence.
- Maintain restaurant cleanliness and equipment standards.
- Oversee daily restaurant operations, ensuring smooth and efficient workflow.
- Assist with administrative duties, including back-office organization.
- Audit CORE performance and provide coaching for improvement.
- Manage equipment maintenance and safety standards.
- Perform and oversee cash handling and daily banking tasks.
Requirements
- 1+ years of experience in a restaurant leadership or training role.
- Strong communication and leadership skills.
- Ability to problem-solve and make decisions in a fast-paced environment.
- Must be 18 years or older.
- Ability to pass a background screening and MVR check.
- Willingness to work weekends, evenings, and extended shifts when necessary.
- Regularly required to remain standing for long periods of time.
- Regularly required to talk and hear, verbally expressing ideas and important instructions.
- Regularly required to use hands and fingers to handle or feel; type, pick, pinch with fingers, seize, hold, grasp, or turn with hands.
- Regularly required to perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touch.
- Frequently required to walk about.
- Frequently required to maintain balance while walking, standing, crouching, or running.
- Frequently required to reach up and out with hands and arms.
- Frequently required to lift and push/pull up to 40 pounds over a distance of 20 feet.
- Occasionally required to climb stairs or ladders.
- Occasionally required to twist the upper torso.
- Occasionally required to stand for long periods without a break.
- Occasionally required to stoop, kneel, crouch, and crawl.
- Occasionally required to lift and push/pull up to 50 pounds over a distance of 15 feet.
- Regularly exposed to both indoor and outdoor conditions with a moderate noise level.
- Indoor conditions may also include exposure to heat, cold, water, cleaning chemicals, grease, and oil.
Skills
- Leadership
- Training
- Communication
- Problem-solving
- Decision-making
- Customer service
- Teamwork
- Operational efficiency
- Inventory management
- Ordering
- Coaching
- Cleanliness standards
- Equipment maintenance
- Safety standards
- Cash handling
- Banking
Work Type
- Full-time
Experience Level
- 1+ years of experience in a restaurant leadership or training role
About the Company
- Team Lyders operates over 200 Taco Bell locations across the Mid-West, committed to exceptional customer experiences and empowering team members to grow.
- We foster a positive work culture, value leadership, and strive for operational excellence.
- Join us to advance your career, make an impact, and grow with a team dedicated to success in the communities we serve!
- Team Lyders Payroll Inc is a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates.
- If hired, the franchisee will be your only employer.
- Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.