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About the Role

Lead, coach, and develop a team of Wireless Specialists to exceed sales and service expectations. Drive store performance through hands-on leadership, coaching, and accountability. Meet your own personal sales goals while helping your team achieve store objectives. The Store Manager remains an active seller and customer-facing leader. Recruit, interview, hire, train, and onboard new team members. Manage scheduling, inventory, cash handling, and daily store operations. Resolve escalated customer concerns and ensure an exceptional customer experience. Maintain a clean, organized, and professional store environment.

Responsibilities

Lead, coach, and develop a team of Wireless Specialists to exceed sales and service expectations.
Drive store performance through hands-on leadership, coaching, and accountability.
Meet personal sales goals while helping the team achieve store objectives.
Recruit, interview, hire, train, and onboard new team members.
Manage scheduling, inventory, cash handling, and daily store operations.
Resolve escalated customer concerns and ensure an exceptional customer experience.
Maintain a clean, organized, and professional store environment.

Requirements

Retail leadership, store management, or sales management experience.
A passion for coaching, developing, and motivating others.
Strong interpersonal, communication, and relationship-building skills.
A track record of achieving sales goals and driving team performance.
Ability to thrive in a fast-paced, goal-driven retail environment.
Flexible availability, including weekends as business needs require.

Skills

Sales
Customer Service
Leadership
Coaching
Talent Development
Communication
Relationship Building
Problem Solving
Technology

Location

Nationwide

Work Type

Full-time
Onsite

Experience Level

Retail leadership experience
Store management experience
Sales management experience

Salary/Compensations

Weekly salary of $680.00 plus uncapped commission
Average weekly earnings, including commission, are approximately $880.00

Benefits

Medical, dental, vision, and life insurance benefits.
401(k) with employer matching opportunities.
Paid time off, paid sick leave, and company holidays.
Employee Assistance Program (EAP).
Verizon discounts, sales contests, and performance incentives.
Career development, advancement opportunities, and paid training.
Same-day pay options.

About the Company

Since 1993, Russell Cellular has grown into one of the nation's largest Verizon Authorized Retailers, serving customers through hundreds of locations across the country.
We are committed to developing our people, supporting our communities, and creating opportunities for employees to grow personally and professionally.

Equal Opportunity

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.