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About the Role
Lyft is seeking a seasoned Internal Communications leader to set and own communications strategy for key areas of the business. This person will be a trusted advisor to senior leaders and a go-to communications expert on business priorities, driving company-wide narratives that align with business objectives and Lyft's purpose, vision, and values.
Responsibilities
- Develop and own an annual communications roadmap for designated areas of the business, connecting communications to business objectives and measuring impact against clear outcomes.
- Serve as a key advisor to senior leaders on communications strategy and execution, influencing what is communicated, when, and how.
- Become the go-to communications expert on the business areas you support, with a deep understanding of their roadmap, challenges, and priorities.
- Lead large, complex, multi-quarter communications programs that span multiple teams and functions, motivating partners to take ownership and staying aligned with business priorities.
- Craft high-level, clear messaging for executive leaders and company-wide distribution.
- Lead communications response for complex, multi-stakeholder situations, including crisis and change management.
- Anticipate communications challenges and proactively develop solutions to address them before they arise.
- Use data and industry insights to inform strategy, and continuously improve how we communicate.
- Set high standards for communications quality, and support the growth of others on the team through mentorship and feedback.
- Maintain the Lyft brand and voice across all communications, written and verbal.
- Keep Lyft fun!
Requirements
- 8+ years of experience leading communications strategy and execution, with significant internal or executive communications experience
- Proven track record as a trusted advisor to senior executives
- Experience leading multi-quarter, cross-functional communications programs with measurable business impact
- Ability to fluidly navigate between strategy and execution, from developing strategic plans to producing crisp, clear communications
- Experience leading communications through crisis and significant organizational change
- Experience communicating complex business, product, or technology topics in a way that resonates with a broad audience
- Experience tailoring communications to distributed and global workforces, including full-time and hourly team members
- A clear point of view on how AI can improve communications effectiveness, and experience putting it into practice
- Experience mentoring others and raising the bar for a team's work
- Thrives in highly fluid situations and fast-paced environments
- Excellent written and verbal communication skills
- Lyft user/believer
Location
- San Francisco area
Work Type
- Hybrid
- In-office 3 days per week
Experience Level
- 8+ years
Salary/Compensations
- $132,000 - $165,000
Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- 12 observed holidays
- Discretionary paid time off for salaried team members
- 15 days paid time off for hourly team members
- 18 weeks of paid parental leave (biological, adoptive, and foster parents eligible)
- Subsidized commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership
About the Company
- Lyft's purpose is to serve and connect.
- Lyft aims to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
- Lyft is telling a transformation story about global growth, and aims to deliver strategies that enable our teams to move at lightning speed.
- Great communications create focus and alignment, so teams spend less time resolving confusion and more time executing with clear roles, responsibilities, and decision-making.
- Lyft is about fostering an open, inclusive, and diverse community where all team members are recognized for what they bring.
Equal Opportunity
- Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law.
- We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.