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About the Role
The Development Assistant provides administrative and operational support to the Trustee Giving and Campaign Operations team, focusing on project coordination, data entry, and timely execution to ensure accurate gift processing, acknowledgment, and recording for a well-run operation.
Responsibilities
- Completes gift paperwork and gathers required documentation for gift posting.
- Updates gift tracking systems for various contributions and payments.
- Ensures new pledges and supporting documentation are recorded and tracked.
- Reviews and reconciles records against donor databases for accuracy.
- Drafts and sends gift acknowledgment and tax acknowledgment letters.
- Maintains records of communications in the CRM and files.
- Maintains donor management tracking resources in CRM, project management tools, and Excel.
- Maintains donor and program records and files, and responds to information requests.
- Contributes to the development and refinement of CRM-based tracking systems and reports.
- Coordinates the creation and distribution of committee dues reminders and trustee appeals.
- Prepares and distributes gift renewals, pledge invoices, stewardship communications, and correspondence.
- Collaborates with the team on proposals as needed.
- Corresponds with donors and trustee offices by phone and in writing.
- Supports the coordination and execution of annual and long-term recognition projects.
- Coordinates recurring and ad-hoc team meetings.
- Handles confidential donor and trustee information with discretion.
- Maintains team expenses and budgets, processes vendor invoices, and keeps related files.
- Supports major gifts and other donor events.
- Performs any other duties reasonably related to the functions above.
Requirements
- Bachelor’s degree or equivalent experience, plus two or more years of relevant experience in a development office or comparable setting.
- Demonstrated experience in project coordination and data management.
- Exceptional writing and proofreading skills.
- Extremely organized, proactive, and responsible, with the ability to manage multiple priorities.
- Proficiency with Microsoft Office Suite, Google Workspace, and a CRM (Salesforce or similar).
- Strong Excel skills for data entry, sorting, and reconciliation.
- Ability to work independently and collaborate professionally.
- Comfort communicating with donors by phone and email.
- Ability to handle confidential information with discretion.
- Exposure to tracking expenses, processing invoices, or working with budgets.
- On-site presence is required five days a week during the 90-day initial employment period.
- Thereafter, the schedule is four days per week onsite, subject to change.
Skills
- Project coordination
- Data management
- Gift processing
- Data entry
- Record keeping
- CRM
- Microsoft Office Suite
- Google Workspace
- Excel
- Writing
- Proofreading
- Communication
Location
- On-site
Work Type
- On-site
Experience Level
- Two or more years of relevant experience
Education Level
- Bachelor’s degree or equivalent experience
Salary/Compensations
- $61,801
Benefits
- Unionized position
About the Company
- The Museum of Modern Art (MoMA) is a leading institution dedicated to art.
- This is a unionized position at MoMA with covered employees represented by Local 2110, UAW, AFL-CIO.
Equal Opportunity
- Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).