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About the Role
This is a free training course followed by the potential for a role with one of our clients. Our clients are looking for Content Designers to join their team, working on the NHS App, a critical digital service used by millions across the UK. You will collaborate closely with user researchers, interaction designers, and product managers to create clear, accessible, and user-centred content that impacts how patients interact with healthcare services.
Responsibilities
- Create, evaluate, and update content for the NHS App based on user needs and research
- Ensure all content is accessible, inclusive, and adheres to NHS digital service standards
- Work closely with user researchers to test content and iterate based on feedback
- Map out user journeys and identify areas where content can improve the overall user experience
- Collaborate with clinical experts and stakeholders to translate complex medical information into plain English
- Participate in agile ceremonies and contribute to the continuous improvement of the product
Requirements
- Proven experience as a Content Designer working on complex digital services
- Strong knowledge of user-centred design principles and agile methodologies
- Experience writing for public sector or healthcare services, ideally following NHS or GDS (Government Digital Service) standards
- Ability to use data and user research to inform content decisions and iterate on designs
- Experience collaborating with multidisciplinary teams including developers, designers, and product managers
- Strong stakeholder management skills with the ability to advocate for user needs
Skills
- Content Design
- User-centred design
- Agile methodologies
- Content creation
- Content evaluation
- Content updating
- Accessibility
- Inclusive content
- User research
- User journey mapping
- Plain English communication
- Stakeholder management
Location
- UK
Work Type
- Full-time
Experience Level
- Mid-level
Education Level
- Free training course
Benefits
- Competitive benefits vary per client
About the Company
- We offer 100% free learning linked to job roles. All courses are free with no hidden fees, payment upon completion, or debt. We partner with companies to ensure education is free for all learners.