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About the Role
The Temporary Housing Associate will handle all administrative functions related to Progress Foundation permanent housing programs, including regulatory compliance and tenant-facing interactions.
Responsibilities
- Manage Progress Foundation's supported living housing and permanent housing programs, including regulatory compliance and administrative tasks.
- Prepare, review, and submit required monthly, quarterly, and annual housing reports to HUD, local government agencies, and other applicable entities.
- Prepare and review monthly HUD vouchers, TRACS submissions, subsidy payment records, and related error and discrepancy reports.
- Generate, review, and maintain required EIV reports in accordance with HUD authorization, security, and recordkeeping requirements.
- Maintain a calendar of recurring reporting, certification, and submission deadlines; track submissions through completion and promptly escalate issues that may jeopardize a deadline.
- Investigate reporting errors and discrepancies, coordinate corrections, and retain supporting documentation.
- Complete annual HUD management and compliance reviews; support in audits by fulfilling requests for supporting documentation.
- Manage all tenant-facing interactions and communications.
- Supervise three part-time and on-site Resident Managers.
- Serve as emergency point of contact for tenants and vendors, after Resident Managers and maintenance team.
- Process and track annual tenant recertifications, interim income changes, waiting-list updates, and required tenant correspondence.
- Track monthly rent receipts and report collections.
- Maintain security deposit listings and process applicable reserve and laundry revenue deposits.
- Maintain accurate work order, vendor, and other required housing program records.
- Submit required municipal housing reports, including quarterly eviction reports and other applicable local reporting.
- Communicate with property staff, management, and relevant agencies to obtain missing information and resolve outstanding issues.
- Perform other related duties as assigned.
Requirements
- Bachelor’s Degree in any field.
- Candidates with strong HUD housing experience may be substituted for degree requirements.
- Attention to detail.
- Ability to multi-task.
- Ability to work well under pressure and with deadlines.
- Strong organizational skills.
- Strong interpersonal skills.
- An acceptable level of maturity, good judgment, and emotional stability.
- Strong background of administrative work.
- Ability to work well independently.
- Ability to negotiate several flights of stairs during each work shift.
- Demonstrated hands-on experience administering HUD-assisted multifamily housing programs.
- Working knowledge of HUD income eligibility, annual and interim recertifications, tenant file documentation, vouchers, TRACS, Yardi Breeze, and EIV reporting.
- Experience reviewing housing files, identifying compliance deficiencies, and completing or documenting corrective actions.
- Experience preparing recurring regulatory reports and managing multiple deadlines.
- Employment is contingent upon meeting the above minimum qualifications and verification of previous employment and education.
Skills
- Strong computer proficiency required – Microsoft Office Suite – Word, Excel, Outlook etc.
- Excellent oral and written communication skills.
- Strong computer proficiency, including Microsoft Excel, Word, Outlook, HUDS online systems and Yardi Breeze.
- Excellent written and verbal communication skills.
Location
- Central Office - San Francisco, CA
Work Type
- Independent Contractor
- Temporary
- Full Time
Experience Level
- 3-month minimum
Education Level
- Bachelor’s Degree in any field
Salary/Compensations
- $45.00 - $47.00Hourly
About the Company
- Progress Foundation is an equal opportunity employer committed to a diverse workforce.
Equal Opportunity
- Bilingual/bicultural, people of color, women, individuals with personal experience as consumers of mental health services and people with disabilities are strongly encouraged to apply.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.