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About the Role

Seeking a Relationship Specialist to build relationships with current and prospective customers, providing financing (floorplanning) for independent auto dealers. This role involves elevating customer relationships, attracting new business, and growing revenue while managing risk.

Responsibilities

Use critical thinking to assess business and risk situations and make decisions with little oversight.
Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
Manage, service, and balance risk on customer accounts.
Manage existing accounts and drive new growth opportunities.
Embrace our culture of supporting others' success as they grow in their role.

Requirements

A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
A valid driver's license with reliable and dedicated transportation.
Ability and desire to frequently travel 50-75% within your market to support our current and prospective customer base.
Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.
Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
A strong understanding of portfolio management, risk, and new business development.
Ability to work independently and autonomously when needed as well as part of a team.
Ability to use and understand technology required for your position such as mobile applications and software.
High level of accountability towards local goals and business targets.
Previous auto industry or financial services experience.
Experience with Google Workspace, Salesforce, Tableau.
Bilingual (English/French) is preferred.

Skills

Customer relationship management (CRM)
Sales expertise
Portfolio management
Risk assessment
New business development
Technology proficiency (mobile applications, software)
Google Workspace
Salesforce
Tableau

Location

Toronto or surrounding area markets

Work Type

Travel within assigned territory
Full-time

Experience Level

Three years of experience in customer-facing, sales, or sales support roles
Three to five years of experience

Salary/Compensations

$65,000.00 - $70,000.00 CAD

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement

About the Company

AFC (Automotive Finance Corporation) fuels the entrepreneurial dream in our community by providing finance solutions to independent car dealers for over 35 years.
AFC's finance solutions work with more than 12,000 independent dealerships across North America, freeing up cash flow and amplifying purchasing power.
AFC is a subsidiary of OPENLANE.
AFC’s Core Values: Elevating Relationships, Powered by Passion, Vision-driven, Dedicated to You.