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About the Role

Lead Pret's growth strategy across international travel retail channels, focusing on airports, railway stations, metro and transit hubs, ferry terminals, and other high-traffic transport locations. Build and manage relationships with leading travel retail operators, master concessionaires, airport authorities, transportation companies, and franchise partners across Europe, Middle East, Asia Pacific, and other international markets.

Responsibilities

Develop and deliver Pret's international travel retail growth strategy across all regions outside the UK and US.
Identify and secure new development opportunities within airports, rail networks, and other transport environments.
Build and maintain a long-term pipeline of development opportunities across priority international markets.
Continuously monitor transport infrastructure investments, terminal redevelopments, concession renewals, and airport expansion projects.
Establish strong relationships with airport operators, travel hub landlords, concessionaires, franchise partners, and transportation authorities.
Become Pret's primary commercial representative within the international travel retail sector.
Develop senior-level relationships with key decision-makers responsible for awarding foodservice concessions and travel retail opportunities.
Actively expand Pret's network across the global travel retail ecosystem.
Lead negotiations for franchise agreements, development agreements, concessions, licences, and commercial partnerships.
Structure and negotiate commercial terms including franchise fees, royalty structures, development commitments, capital investment responsibilities, territory rights, revenue share arrangements, and operating obligations.
Partner closely with Legal and Finance teams to ensure agreements support Pret's long-term growth objectives.
Evaluate new markets and travel hub opportunities through strategic, financial, and operational assessment.
Develop business cases and investment recommendations for senior leadership approval.
Present opportunities, deal economics, risks, and growth forecasts to Executive and Board-level stakeholders.
Support franchise partners through the development and launch process to ensure successful market entry.
Collaborate closely with International Operations, Property & Development, Finance, Legal, Supply Chain, People Team, and Brand & Marketing.
Support partners through feasibility, design, construction, mobilisation, and opening phases.
Ensure new opportunities are aligned with Pret's operational and brand standards.
Maintain deep knowledge of international travel retail trends, passenger developments, concession models, and competitor activity.
Represent Pret at global industry conferences, aviation forums, railway industry events, and travel retail exhibitions.
Provide regular updates on pipeline performance, market opportunities, competitor insights, and deal progress.

Requirements

Significant experience in international business development, franchise development, travel retail, airport concessions, retail property, hospitality development, or foodservice expansion.
Strong track record of securing and negotiating complex commercial partnership agreements.
Experience working with airports, transport operators, travel retail organisations, concessionaires, franchisees, or multinational hospitality brands.
Demonstrated success delivering multi-market expansion and growth strategies.
Experience building and managing senior stakeholder relationships across multiple countries and cultures.
Strong financial and commercial modelling capability.
Experience presenting business cases and investment recommendations to executive leadership teams.
Experience within a QSR, coffee, food-to-go, hospitality, travel retail, franchise, or retail development environment.
Existing network across international airport authorities, travel concessionaires, railway operators, and travel retail stakeholders.
Experience leading international franchise partnerships across multiple regions.
Strong understanding of international franchise development and travel retail.
Knowledge of franchise, licensing, concession, and partnership models.
Excellent business development and stakeholder management skills.
Strong commercial and financial acumen with experience building business cases.
Exceptional negotiation, influencing, and relationship-building skills.
Strong analytical skills with the ability to use data to drive decision-making.
Excellent communication and presentation skills with senior stakeholders.
Ability to balance immediate opportunities with long-term growth priorities.
Collaborative approach with experience working across multiple functions and markets.
Results-driven with a proven track record of securing new business opportunities.
Good understanding of travel retail trends and concession procurement processes.
Passion for international growth, partnerships, and brand expansion.

Skills

International business development
Franchise development
Travel retail
Airport concessions
Retail property
Hospitality development
Foodservice expansion
Commercial partnership negotiation
Stakeholder relationship management
Financial modelling
Commercial modelling
Business case development
QSR
Coffee
Food-to-go
Hospitality
Franchise
Retail development
Negotiation
Influencing
Relationship-building
Analytical skills
Data-driven decision-making
Communication skills
Presentation skills
Cross-functional collaboration
International growth
Partnerships
Brand expansion
Travel retail trends
Concession procurement

Location

75B, Verde, 10 Bressenden Pl Westminster London SW1E 5DH

Work Type

Full-time

Experience Level

Director

Benefits

Fully funded professional qualifications
Leadership development
Informal and formal mentoring
Diversity & belonging initiatives
Gold Card (food and drinks on us in the office)
5 free drinks a day when not in the office
50% off everything else when not in the office
33-38 days of annual leave (increasing with service)
Free private medical aid cover (option to add a loved one)
4-5% pension contribution (increasing with service)
Life assurance at 3x annual salary
Loyalty awards
Flexible benefits platform
Season ticket loans
Healthcare cash plan
Mortgage services
Financial wellbeing provisions
Option to take a sabbatical after 3 years
Opportunities to support the Pret Foundation

About the Company

Proud makers of freshly made food, organic coffee and big ideas.
Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
Growing fast on our mission to be the hospitality employer of choice everywhere we operate.
Pret is where passionate, hardworking, wonderful people find what they need to shine.
Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.

Equal Opportunity

Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills.
Throughout it all, you are entitled to reasonable adjustments if you have a disability. If this is the case, please let us know how we can help make the process more accessible for you.