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About the Role
Seeking an experienced Workshop Controller / Service Administrator / Workshop Supervisor to lead busy garage operations. This role is the vital link between the front-of-house service desk and skilled technicians, managing daily workflow across routine servicing, MOT testing, diagnostics, wheel alignment, and major repairs for all vehicle makes and models. Ideal for organised, communicative individuals thriving in a fast-paced automotive environment.
Responsibilities
- Directing daily workshop flow
- Scheduling technician workload
- MOT/service job allocation
- Parts coordination
- Customer updates
- Quality control
- Driving workshop efficiency
Requirements
- Previous experience as a Workshop Controller, Workshop Supervisor, Service Advisor, or Senior Mechanic looking to step into management
- Strong understanding of garage workflow, mechanical repairs, diagnostic processes, and MOT scheduling
- Excellent communication and leadership skills with a customer-focused mindset
- Proficiency with garage management software and job allocation
- Full UK driving licence
Skills
- Leadership
- Communication
- Customer service
- Garage management software
- Job allocation
- Mechanical repairs
- Diagnostic processes
- MOT scheduling
Location
- Beckenham
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- £40,000 – £45,000 per annum (Basic + Bonus / OTE)
Benefits
- 28 days holiday (including bank holidays)
- Company pension scheme
- Employee discounts on vehicle servicing and parts
- Free secure on-site parking
- Staff social events
- Ongoing professional development
- Advanced diagnostic software training
- Hybrid/EV workshop management courses
About the Company
- Award-winning, highly respected independent workshop operating in Beckenham for over a decade.
- Built a stellar reputation for honest advice, high staff retention, and exceptional customer satisfaction.
- Operates with a zero-corporate-pressure culture, delivering dealer-level vehicle maintenance and repairs.
- Provides a modern, friendly, and collaborative environment.