Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Manager, Mental Health Services role.
Rezi rewrites your resume against Yonge Street Mission's job description. Free.
Tailor your resume to this Manager, Mental Health Services role.
Rezi rewrites your resume against Yonge Street Mission's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Manager, Mental Health Services posting at Yonge Street Mission — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Manager, Mental Health Services posting at Yonge Street Mission — free, in seconds.
About the Role
Yonge Street Mission (YSM) is seeking a Manager, Mental Health Services to provide leadership, program operations oversight, and strategic direction to YSM’s mental health and counselling programs. This role will oversee program development and operations, staff supervision, and external partnerships to ensure high-quality, accessible, and impactful mental health services aligned with YSM’s mission and model of care.
Responsibilities
- Lead and manage YSM’s mental health programs, including counselling services, psychoeducational groups, and low-barrier access points such as walk-in and drop-in clinics.
- Design and implement population-specific mental health strategies that respond to the needs of adults, families, and youth.
- Provide oversight to staff, interns, and volunteer clinicians, ensuring compliance with professional standards (CRPO, OCSWSSW) and best practices.
- Recruit, onboard, coach, and develop a multidisciplinary team, fostering a culture of excellence, accountability, and continuous improvement.
- Oversee program evaluation, data tracking, and reporting using systems such as Salesforce and TIMES TR to measure outcomes and impact.
- Manage departmental planning, budgeting, and alignment with organizational priorities and funder requirements.
- Support staff in managing complex and high-risk cases, including crisis situations and safety planning.
- Build and strengthen external partnerships within the mental health sector (e.g., hospital partners, community networks, and collaborative tables).
- Represent YSM in external forums and contribute to broader systems-level collaboration and advocacy.
- Contribute to organizational life through meetings, spiritual practices, and cross-departmental collaboration.
Requirements
- Master’s degree in Social Work, Counselling, or a related field.
- Registration in good standing with one of the following: College of Registered Psychotherapists of Ontario (CRPO) or Ontario College of Social Workers and Social Service Workers (OCSWSSW)
- Minimum 3-5 years of progressive experience, including leadership or management of clinical teams.
- Strong clinical supervision experience and knowledge of evidence-based therapeutic practices.
- Experience working with vulnerable populations, including individuals experiencing poverty, trauma, and complex mental health needs.
- Demonstrated ability to lead programs, manage staff performance, and oversee service delivery.
- Strong organizational, problem-solving, and decision-making skills in high-pressure environments.
- Excellent interpersonal and communication skills, with the ability to collaborate across teams and sectors.
- Commitment to YSM’s mission, Christian values, and faith-based identity (including signing YSM’s Articles of Faith & Doctrine).
Skills
- Program development
- Program operations
- Staff supervision
- External partnerships
- Clinical supervision
- Evidence-based therapeutic practices
- Program evaluation
- Data tracking
- Reporting
- Salesforce
- TIMES TR
- Departmental planning
- Budgeting
- Crisis management
- Safety planning
- Organizational skills
- Problem-solving
- Decision-making
- Interpersonal skills
- Communication skills
- Collaboration
Location
- Toronto
Work Type
- Full-time
- Hybrid
Experience Level
- 3-5 years progressive experience
- Leadership or management experience
Education Level
- Master's degree in Social Work, Counselling, or a related field
- Registered Psychotherapist (CRPO)
- Registered Social Worker (OCSWSSW)
Salary/Compensations
- $85,000.00
Benefits
- Group RRSP matching
- Annual leave
- Paid personal days
- Comprehensive health and dental care coverage
- Employee and Family Assistance Program (EFAP)
- Counselling services by Christian professionals
About the Company
- Yonge Street Mission (YSM) is a non-profit Christian organization dedicated to ending chronic poverty in Toronto.
- Founded in 1896, YSM provides holistic programs and services to support vulnerable youth, families, adults, and communities.
- YSM focuses on transforming lives by enabling individuals to move from surviving to thriving.
- The organization values investing in its staff and seeks diverse individuals who are passionate about serving neighbours in need and upholding dignity and respect.
Equal Opportunity
- YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.