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About the Role
The Medical Assistant (MA) supports the mission of People's Community Clinic by ensuring patients are served with dignity and welfare, and clinic resources are used efficiently. This position collaborates within a care team to coordinate patient care and empower patients and families in self-management and behavior change. Care team members assess and manage patient health needs and communicate effectively with all patients, especially vulnerable populations.
Responsibilities
- Greet patients and escort them to the assigned examination room
- Document appropriate history, vital signs, and chief complaint for visit type
- Prepare the patient for the appropriate visit type
- Assist the provider during treatment and/or procedures
- Administer and store medications according to clinic policy
- Make referrals as appropriate and necessary, as per procedure
- Collect lab specimens and escort patients to the lab
- Administer immunizations and injections as appropriate and requested
- Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements
- Adhere to HIPAA guidelines
- Maintain proper inventory and stocking of the exam/treatment room with supplies, instruments, and equipment
- Follow risk management protocols in the exam room environment
- Clean and disinfect non-consumable instruments according to established procedures
- Maintain order and cleanliness of nursing station, chart areas, utility rooms, and examination rooms
- Assist in locating patient referral resources
- Assist in follow-up paperwork
- Ensure all in-house labs are entered into EMR
- Answer exam area telephone when available and route calls to appropriate personnel
- Retrieve charts for callback as needed
- Notify patients of lab results following People's Community Clinic procedures
Requirements
- Successful completion of Medical Assistant Externship
- Demonstrated knowledge of protocols for MAs relating to patient care, provider assistance, exam rooms, and records maintenance
- Excellent customer service skills and ability to interact effectively with a diverse population
- Self-starter; able to work with minimal supervision
- Strong oral and written communication skills
- Patient, flexible, and able to juggle multiple priorities in a fast-paced environment
Skills
- Bilingual in English/Spanish preferred
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Based on experience and qualifications
Education Level
- High School Diploma/GED
- Medical Assistant Certification
- CPR Certified
Salary/Compensations
- $22.00 - $25.25 per hour
Benefits
- 18 PTO days per year & 11 paid holidays
- Major Medical Health Insurance Coverage with $0 out-of-pocket medical expenses for most employees
- Dental & Vision
- Flexible Spending Accounts
- Employer-paid Life Insurance
- Employer-paid Short-Term and Long-Term Disability
- Annual Training
- 403(b) with 5% employer matching
About the Company
- People's Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.
Equal Opportunity
- People's Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.