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About the Role
Bob Johnson Chevrolet is seeking a customer service minded individual to add to our service staff. We are looking to present a strong sense of Integrity, Compassion and professionalism to our customers. Values of teamwork, Drive and personal improvement are a must. We seek to invoke a sense of Hospitality and Caring to our service and sales customer alike.
Responsibilities
- Greet customers with a smile, listen to their needs and concerns to properly write an effective repair order.
- Advise customers about any necessary service for routine maintenance.
- Act as a liaison between our technicians and customer regarding repair cost and completion times.
- Prepare estimates for parts, labor and completion times for the repair and maintenance of vehicles.
- Check progress throughout the day and relay any changes in estimate or promised time to customers.
- Maintain high customer satisfaction standards and a professional appearance and attitude.
Requirements
- A valid NYS driver's license.
Skills
- Customer service
- Integrity
- Compassion
- Professionalism
- Teamwork
- Drive
- Personal improvement
- Hospitality
- Caring
Location
- Rochester, NY
Work Type
- Full Time
Experience Level
- Previous Advisor experience preferred but not necessary. Willing to train the right motivated individual.
Salary/Compensations
- $55000.00 - $100000.00
About the Company
- RJ Chevrolet Inc Bob Johnson Chevrolet