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About the Role
As a Data Platform Operations Engineer, your primary focus will be monitoring and maintaining the availability, performance, scalability, and reliability of the Data Platform to meet SLAs and customer needs. You will also work on automation, improving site reliability with various tools and technologies, and assisting with Data Quality and Data Assurance, including operational support of reconciliation platforms and processes.
Responsibilities
- Ensure system reliability, uptime, and scalability while delivering changes.
- Collaborate with cross-functional teams to uphold best practices.
- Monitor performance, resolve issues proactively, and maintain a knowledge base for troubleshooting.
- Manage deployments, data pipeline stability, and dashboard refreshes.
- Implement security, compliance, and data governance frameworks.
- Maintain documentation, stay updated on industry trends, and support disaster recovery planning.
- Optimize the Datactics data quality platform and manage data reconciliation/governance processes.
- Participate in on-call rotations for out-of-hours support.
- Design, deploy, and maintain monitoring dashboards and SRE frameworks.
- Automate and modernize operational processes for the Data Platform.
- Leverage AI and automation to enhance efficiency and self-healing capabilities.
- Reduce out-of-hours support needs through engineering and AI toolsets.
Requirements
- Experience supporting scalable, high-performance data platforms in hybrid (Azure) environments, including data lifecycle management, RDBMS, NoSQL, data warehouses, and cloud infrastructure principles.
- Hands-on experience with SQL/ETL tools, CI/CD, DevOps, monitoring/logging, data security/governance, and version control (Git).
- Familiarity with Agile methodologies and ITSM tools.
- Incident management experience, with an understanding of high availability/disaster recovery, and application of ITSM principles.
- Excellent communication, organisational, and interpersonal skills, with the ability to collaborate across teams and produce concise documentation for technical and non-technical audiences.
- Engineering experience, particularly with Site Reliability Engineering (SRE), and the ability to work under tight deadlines.
- Expertise in data modeling, integration, ETL processes, governance, and security.
Skills
- Active Learning
- Application Integrations
- Detail-Oriented
- Group Problem Solving
- Programming Languages
- Software Development Life Cycle (SDLC)
- SQL/ETL
- CI/CD
- DevOps
- Monitoring/Logging
- Data Security/Governance
- Git
- Agile methodologies
- ITSM tools
- Incident management
- High availability/Disaster recovery
- Microsoft SQL Server (administration, T-SQL, DML, DDL, SSIS)
- Databricks
- Power BI
- Azure Technologies (ADLS, ADF, Azure SQL Database, Delta Lake, Azure DevOps, Logic Apps, Function Apps, Key Vaults, Storage Accounts)
- Terraform
- Python/PySpark
- Datactics
- Generative/Agentic AI
Location
- 10 Fenchurch Avenue, London, United Kingdom
Work Type
- Permanent
- Full-time
- Hybrid
Experience Level
- 4 days in office
Education Level
- Degree in Computer Science, Engineering, IT, or related fields is advantageous.
Benefits
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services.
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.