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About the Role
Phoenix is seeking a Senior Graphic Designer to lead creative efforts for growth and marketing initiatives. This role involves shaping the visual identity of Phoenix through campaigns that drive performance, tell human stories, and bring the company's mission to life across all channels. The designer will collaborate with Growth, Creative, and Product teams to create high-impact visual content.
Responsibilities
- Conceptualize, design, and launch creative assets across paid, owned, and earned channels, including ads, landing pages, motion graphics, and social media content.
- Develop a visual language for growth campaigns that aligns with Phoenix's brand while exploring new creative directions.
- Collaborate with Growth Marketing to translate performance insights into design strategy.
- Build and maintain a scalable creative library organized by product, audience, and use case.
- Own the full lifecycle of creative projects, from ideation to iteration, using data to refine design decisions.
- Act as a brand guardian, ensuring consistency, clarity, and effective storytelling across all touchpoints.
- Lead creative brainstorms and contribute to campaign strategy for major launches and initiatives.
- Mentor junior designers and guide agency partners to ensure design excellence.
- Stay current with design trends, DTC marketing best practices, and emerging digital storytelling formats.
Requirements
- 5+ years of experience as a visual or marketing designer, preferably within a digital-first, consumer-facing brand.
- Deep experience with Adobe Creative Suite and Figma.
- Proven ability to blend creativity with performance, delivering visually appealing and effective results.
- Strong storytelling skills, understanding how design influences emotion, clarity, and action.
- Highly collaborative yet capable of taking initiative in a fast-paced, high-growth environment.
- Passionate about building a meaningful brand that simplifies and improves healthcare accessibility.
- Passionate about improving the Canadian healthcare experience and having a personal connection to the space.
Skills
- Adobe Creative Suite
- Figma
- Motion design (strong plus)
- Web design (strong plus)
Location
- Toronto
Work Type
- On-site
- Remote
- Hybrid
Experience Level
- Senior
Benefits
- Standard healthcare coverage
- Remote-first holiday season
- Holistic wellbeing support
About the Company
- Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian.
- Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.
- We are a team of creative problem-solvers who collaborate in person.
- Phoenix offers autonomy over work, a supportive team environment, and a mission to improve healthcare for Canadians.
- Our asynchronous care model reimagines patient-centric care by making diagnoses and treatment delivery faster, more accessible, and discreet.
- We offer opportunities for impact and autonomy, working with experienced leaders who care about employee growth.
- We foster a collaborative on-site culture at our downtown Toronto HQ, encouraging quick feedback loops and spontaneous brainstorms.
- Our telehealth clinicians work remotely, providing high-quality care for sensitive health topics.
- Medications are delivered discreetly to patients via our pharmacy warehouses.
- Compensation bands are based on real market data, ensuring competitive and fair offers.
Equal Opportunity
- Phoenix is an Equal Opportunity Employer.
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process.
- If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.