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About the Role
The Urban League of Rochester seeks a full-time Mobility Mentor to provide mobility mentoring and motivational interviewing for clients of the Mobility Mentoring Program.
Responsibilities
- Assist the Director of Family Services with the completion of monthly, quarterly, and annual reports.
- Participate in the recruitment of clients for the Mobility Mentoring Program.
- Conduct client intake appointments, develop life plans, perform motivational interviews, provide referrals, and conduct client follow-up.
- Participate in case conferencing.
- Participate in training and orientation.
- Maintain client files as instructed.
- Establish and maintain rapport with referral organizations and program partners, and monitor referrals.
- Attend Urban League of Rochester functions and events.
- Perform other duties as assigned by the Director of Family Services.
Requirements
- Requires a minimum of a bachelor's degree with a background in case management, mobility mentoring, or motivational interviewing.
- Knowledge of mobility mentoring is required.
- Knowledge of case management is preferred.
- Reliable transportation required.
- Requires 2+ years of experience in client interactions.
- Experience in civic engagement and financial planning preferred.
- Demonstrated ability to independently meet deadlines and fulfill requirements from supervisors.
- Excellent written and oral communication skills.
- Bilingual in English and Spanish preferred.
- Capacity to manage multiple projects and assignments with competing deadlines.
- Strong organizational skills, attention to detail, and ability to meet deadlines.
- Knowledge of the dynamics of race and class within the political economy of contemporary urban America.
- Competency with Microsoft Office, including Word, Access, and Excel.
- Must be able to handle stressful situations in a calm and professional manner.
Skills
- Case management
- Mobility mentoring
- Motivational interviewing
- Client interaction
- Civic engagement
- Financial planning
- Written communication
- Oral communication
- Bilingual (English/Spanish)
- Project management
- Organizational skills
- Attention to detail
- Microsoft Office (Word, Access, Excel)
Location
- Rochester, NY
Work Type
- Full-Time
Experience Level
- 2+ years of experience in client interactions
Education Level
- Bachelor's degree
Salary/Compensations
- $22 - $24 per hour
About the Company
- The Urban League of Rochester is committed to creating a diverse environment.
Equal Opportunity
- All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, ability, age, or veteran status.