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About the Role

The Survivor Services Bureau (SSB) provides support to crime victims, witnesses, and their families throughout the adjudication of criminal matters. The Victim Services Advocate helps victims access services like safety assessments, crisis intervention, referrals, court system orientation, case updates, and in-court support. Services are offered at multiple office locations, with potential for specialization in specific crime categories and communities.

Responsibilities

Conduct heavy volume of follow-up calls and maintain ongoing contact to ensure clients are receiving support and services.
Explain the criminal justice system and provide case information.
Assist with emergency safety planning.
Act as a liaison between victims and the assigned Assistant District Attorney throughout the Criminal Justice process.
Ensure all victims, witnesses, and their families are connected with SSB’s concrete and therapeutic services.
Assist with orders of protection, supporting depositions, and registration for notification of inmate release.
Provide support and accompaniment during Criminal Justice proceedings.
Participate in community presentations.
Perform other duties as assigned.

Requirements

Bachelor’s degree from an accredited college required by candidate’s start date.
High school graduation or equivalent and three years of experience in community work or community centered activities related to duties described.
Education and/or experience equivalent to the above requirement.

Skills

Master's or Bachelor’s degree in social work, psychology, victim advocacy, or a closely related field.
3-5 years of experience in social work, counseling, or related field.
Thorough knowledge of crime victim advocacy.
Thorough knowledge of criminal justice system procedures and methods.
Thorough knowledge of post-traumatic crisis intervention.
Thorough knowledge of recordkeeping techniques.
Experience in program evaluation.
Experience conducting needs assessments.
Experience developing and enhancing community collaborations.
Bilingual in Spanish and English.
American Sign Language (ASL) training.
Ability to handle and resolve emergency situations.
Ability to assist victims in trauma either in person or over the phone while maintaining composure.
Strong analytical skills.
Strong interpersonal skills.
Strong problem-solving skills.
Strong oral communications skills.
Strong written communications skills.
Ability to foster good working relationships within the community.
Ability to foster good working relationships with external community-based agencies.

Location

Main Office downtown
Harlem Office
Washington Heights Office

Work Type

Full-time
Overtime may be required, including nights and weekends.

Experience Level

3-5 years of experience in social work, counseling, or related field.
Three years of experience in community work or community centered activities.

Education Level

Bachelor’s degree
Master's degree
High school graduation or equivalent

Salary/Compensations

$60,224 - $60,224

Benefits

Competitive salary
Generous benefits package
Unparalleled opportunities for professional development
Eligibility for federal loan forgiveness programs
Eligibility for state repayment assistance programs

About the Company

The New York County District Attorney's Office (DANY) serves and protects the People of New York through the fair administration of justice, without fear or favor.
The Office’s Professional Staff perform a variety of key functions, including supporting the Trial Division, Investigation Division, Special Victims Division, Pathways to Public Safety Division, and Appeals Division.
The Professional Staff receive a competitive salary and a generous benefits package, as well as unparalleled opportunities for professional development.
The New York County District Attorney's Office is committed to recruiting and retaining a diverse and culturally responsive workforce.
The Office seeks to have a staff that reflects the diversity of the community that we serve.
The Professional Staff Recruitment Team at DANY supports the Office’s initiatives to have a staff that reflects the diversity of the community that we serve.
We seek employees that are interested in a career in the public sector and will support the Office’s initiative of delivering One Standard of Justice for All.

Equal Opportunity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The New York County District Attorney's Office is an Equal Opportunity Employer, committed to recruiting and retaining a diverse and culturally responsive workforce.
All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.