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About the Role
RBC Private Wealth is seeking an Associate to join their Central Services Team in London. This role provides essential administrative support to client coverage teams, handling core services such as payments, transfers, foreign exchanges, and client inquiries.
Responsibilities
- Review and prioritize incoming emails, actioning and filing them appropriately.
- Conduct telephone security callbacks with clients.
- Process domestic and international payments accurately and in a timely manner.
- Process internal transfers between accounts within agreed timescales.
- Assist with the timely processing of foreign exchange transactions.
- Maintain records of transactions on the client relationship system.
- Support client coverage teams with ad hoc remediation projects.
- Perform general administration duties as required.
- Ensure timely settlement of loan interest and investment fees.
- Serve as a point of contact for card and cheque inquiries.
- Act as a point of contact for the wider Private Wealth team regarding payment queries.
- Escalate and report all risk events and near misses immediately.
- Identify inefficiencies in internal processes and recommend improvements to support Private Wealth Business Management.
Requirements
- Professional, hard-working approach with the ability to challenge the status quo.
- Ability to prioritize workload and identify when support is needed to achieve goals.
- Client exposure and coverage experience.
- Previous banking experience and/or direct client interaction.
Skills
- Payment processing
- Banking operations
Location
- London, United Kingdom
Work Type
- Full time
- Hybrid (up to 1 day per week remote)
Benefits
- Opportunities for leadership coaching and management.
- Opportunities to work with industry leaders.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
About the Company
- RBC Private Wealth is part of RBC, a successful global bank.
- RBC is guided by shared values: Client First, Integrity, Collaboration, Respect, and Excellence.
- RBC believes in an inclusive workplace with diverse perspectives.
- RBC aims to foster a workplace based on respect, belonging, and opportunity for all.
Equal Opportunity
- RBC believes an inclusive workplace that has diverse perspectives is core to its continued growth.
- RBC strives to deliver through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.