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About the Role
Old National Bank is seeking motivated individuals to join their team. This role offers a unique opportunity to be part of a growing, community and client-focused company rooted in core values, with a commitment to social responsibility and community investment.
Responsibilities
- Process transactions and service requests with judgment and care.
- Resolve customer service issues efficiently and effectively.
- Proactively refer product and service solutions to meet client financial needs.
- Maintain knowledge of client accounts and business with the bank.
- Manage the vault, balance ATMs and cash dispensing machines.
- Process night drops.
- Perform a variety of financial transactions with patience, professionalism, and accuracy.
- Service client inquiries including statement information, balancing, account charges, address changes, check/debit card orders, and wire transfers.
- Actively listen to clients to understand needs and respond to questions.
- Engage clients warmly and ensure all needs are met before concluding interactions.
- Manage and monitor cash supply for the banking center, including processing shipments and balancing.
- Resolve customer maintenance and service problems using available resources.
- Contribute to banking center success by meeting targets for operational performance, service excellence, and referrals.
- Participate in sales meetings to increase referrals and sales.
- Apply knowledge of products and services to make referrals.
- Promote, sell, and open deposit accounts.
Requirements
- High School diploma or GED equivalent.
- 1-2 years' prior banking, sales, and/or customer service experience preferred.
- 2+ years' prior cash handling or Teller experience preferred.
Skills
- Operational Knowledge
- Organizational Skills
- Cash handling
- Balancing
- Detail orientation
- Problem-solving
- Time management
- Client Focused
- Communication Skills
- Active listening
Location
- Multiple locations within a market
Work Type
- Full-time
Experience Level
- 1-2 years preferred
- 2+ years preferred
Education Level
- High School diploma or GED equivalent
Salary/Compensations
- $17.00/Hr. - $27.50/Hr.
Benefits
- Competitive compensation
- Salary and incentive program
- Medical insurance
- Dental insurance
- Vision insurance
- 401K
- Continuing education opportunities
- Employee assistance program
About the Company
- Old National Bank has been serving clients and communities since 1834.
- Over $70 billion in total assets.
- A regional powerhouse deeply rooted in the communities we serve.
- A trusted partner committed to social responsibility and investing in communities.
- Offers a variety of Impact Network Groups led by team members passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion.
- Our culture is firmly rooted in our core values: optimistic, collaborative, inclusive, agile, and ethical.
Equal Opportunity
- Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.