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About the Role
This role supports the integration of privacy-by-design principles into the product development cycle and ensures compliance with global privacy regulations. You will manage privacy operations, conduct risk assessments, maintain data mapping and ROPA, and collaborate with cross-functional teams.
Responsibilities
- Structure and maintain privacy operations work in Azure DevOps (ADO), Jira, or similar work-management tools.
- Build and maintain KPI dashboards and reporting for privacy program leadership.
- Track cross-functional privacy work items and proactively surface bottlenecks.
- Coordinate responses to data subject access requests (DSARs) and other data subject rights requests.
- Track and report on privacy program metrics and KPIs.
- Conduct and document privacy impact assessments (PIAs), data protection impact assessments (DPIAs), and transfer impact assessments (TIAs).
- Support automated assessment workflows.
- Support efforts to reduce manual effort in assessment scoring and risk rating.
- Maintain and update the company’s records of processing activities (ROPA).
- Support data discovery and data flow mapping efforts across the organization’s systems.
- Support an ongoing ownership and maintenance model for the data map/ROPA.
- Monitor and track changes in privacy regulations across jurisdictions.
- Support privacy incident response and breach notification processes.
- Support privacy audits and assessments of internal processes and third-party vendors.
- Support the intake and triage of privacy-related inquiries from internal stakeholders and customers.
- Partner with Legal, Information Security, IT, Product, and Business teams to support the integration of privacy-by-design principles.
- Assist with privacy training content delivery and tracking.
- Support vendor and partner reviews to ensure contractual privacy obligations are met.
- Contribute to internal privacy policy, procedure, and operational playbook documentation.
- Provide guidance and quality review to junior privacy operations team members.
Requirements
- 5-7 years of experience in a privacy, compliance, legal operations, or similar role, supporting a global or multi-jurisdictional privacy program.
- Working knowledge of UK GDPR/EU GDPR, CCPA/CPRA, PIPEDA, and other applicable global data subject rights frameworks.
- Hands-on experience with privacy management platforms (e.g., OneTrust, TrustArc) configuring or running DSAR, PIA/DPIA, and data mapping workflows.
- Experience using work-management tools (e.g., Azure DevOps, Jira) to structure and track privacy operations work, including building reporting dashboards and KPIs for leadership.
- Exposure to or experience with automation of privacy workflows (e.g., Power Automate, API integrations between privacy platforms and ticketing systems).
- Understanding of data discovery and data mapping tooling and techniques.
- Strong attention to detail and organizational skills.
- Comfortable managing multiple deadlines across time zones.
- Clear written and verbal communication skills, including the ability to brief stakeholders on program status and risk.
Skills
- Analytical and problem-solving capabilities
- Ability to work independently and collaboratively across global teams and time zones
- Adaptability to changing regulatory landscapes
- Cultural sensitivity for working in a global environment
- Technical aptitude for understanding data flows, systems, and automation tooling
- CIPP/E, CIPP/US, or CIPM certification, or actively pursuing
- Experience building ADO/Jira custom work item types, boards, and Power BI or analytics dashboards
- Experience with data discovery/classification tools (e.g., OneTrust Data Discovery, BigID, Collibra)
- Prior experience in a shared services, global operations, or multinational organization
- Familiarity with basic scripting or low-code automation (e.g., Power Automate)
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 5-7 years
Benefits
- Hybrid Work Model
- Flexibility & Work-Life Balance
- Work from anywhere for up to 8 weeks per year
- Career Development and Growth
- Industry Competitive Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Globally recognized, award-winning reputation for inclusion and belonging
- Social Impact opportunities
- Two paid volunteer days off annually
About the Company
- Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
- We serve professionals across legal, tax, accounting, compliance, government, and media.
- Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
- Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
- We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
- At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
- Join us and help shape the industries that move society forward.
- As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
Equal Opportunity
- As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
- To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
- Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
- We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.