Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this SAP Order to Cash Consultant, Senior Manager role.
Rezi rewrites your resume against PwC's job description. Free.
Tailor your resume to this SAP Order to Cash Consultant, Senior Manager role.
Rezi rewrites your resume against PwC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the SAP Order to Cash Consultant, Senior Manager posting at PwC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the SAP Order to Cash Consultant, Senior Manager posting at PwC — free, in seconds.
About the Role
As a SAP Order to Cash Consultant, Senior Manager, you will lead client work focused on SAP Customer Relationship Management solutions, helping organizations improve customer-facing processes, implement software solutions, and support effective adoption across sales and service workflows. You will drive large projects, apply sound judgment in complex situations, and use your influence, skills, and network to guide teams and stakeholders through delivery challenges while developing diverse and inclusive teams. You will contribute within PwC's Advisory and SAP practices, bringing together strategic thinking and practical execution to shape outcomes for client work in the Sales Technology - SAP CX area.
Responsibilities
- Leading SAP customer experience and order-to-cash consulting engagements from planning through implementation and stabilization
- Advising clients on CRM process design, sales effectiveness, customer service operations, and system alignment across the customer lifecycle
- Guiding complex SAP solution configurations, integration activities, and deployment plans to support business process transformation
- Translating client requirements into functional design decisions and prioritizing scope across sales, service, and commerce capabilities
- Directing cross-functional teams through issue resolution, testing cycles, and cutover activities while maintaining project momentum
- Validating solution outcomes with clients, incorporating feedback, and adjusting delivery plans to address changing business needs
- Coaching team members through ambiguous workstreams and facilitating clear communication across technical and business stakeholders
- Applying systems thinking to identify process gaps, improve customer experience, and support scalable operating models
- Monitoring delivery risks, escalating critical issues when needed, and maintaining operational discipline across multiple workstreams
- Modeling professional and technical standards while representing the firm in client discussions and industry-facing settings
Requirements
- At least a Bachelor's degree
- At least 7 years of experience
Skills
- SAP Order to Cash transformations across sales, billing, and fulfillment processes
- SAP CX configuration, implementation, and process improvement
- Systems thinking to uncover process gaps and growth opportunities
- Clear messaging for executive and cross-functional stakeholder audiences
- Coaching teams through ambiguity while advancing operational excellence
Location
- Up to 80% travel
Work Type
- Full-time
Experience Level
- Senior Manager
- 7 years of experience
Education Level
- Bachelor's degree
- Master's or MBA degree in Business Administration/Management, Computer Science/Information Systems
Salary/Compensations
- $124,000 - $280,000
Benefits
- Annual discretionary bonus
- Medical
- Dental
- Vision
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave
About the Company
- PwC is an equal opportunity employer.
- Learn more about how we work: https://pwc.to/how-we-work
Equal Opportunity
- All qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
- PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
- For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.
- At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.